Mercedes Benz of Albuquerque

Excellent service from Paul Franchini in the Audi Service Department. Thank him again for me. Department. Thank him again for me. More

My purchase was a Porsche Cayman S. My experience was mostly good but severely impacted by an event that was (yuk) only explained by, "The clerk who received a check from your lender s My experience was mostly good but severely impacted by an event that was (yuk) only explained by, "The clerk who received a check from your lender saw only one 'borrower' on the check, so assumed (incorrectly) that I was the only Buyer/Owner." Obviously, Ownership is defined only by Buyer's Order Agreement. Earlier, I had emailed my salesperson with notification of both my wife and I should be listed as Buyers. When I picked up the Cayman S, I was given a second (incorrect) Buyer's Order Agreement with me as the only Buyer and told (incorrectly) that I could get this dealership error corrected at MVD. It is never a Buyer's responsibility to correct a dealership error. Is that not obvious? So after a month of my irritation, phone calls and emails, we Buyers finally received a correct registration from MVD and our lender finally received a correct Title. Who should I bill for my unnecessary time and labor? Why did we choose our lender? Our interest rate is 4.99% Sincerely, Mr Lynn and Ms Surasvadee Scheller More

My experience at Mercedes Benz of Albuquerque was fantastic, as always. The staff and the product are phenomenal, as always. It’s why I constantly keep coming back for more. I can’t recommend this de fantastic, as always. The staff and the product are phenomenal, as always. It’s why I constantly keep coming back for more. I can’t recommend this dealership enough. Top notch! Thank you! More

Mercedes-Benz of Albuquerque has always taken care of all our needs. Lionel takes care of us! our needs. Lionel takes care of us! More

Unsatisfied with my tire replacement. Sent email with photos to service mgr on 10.13.23 Sent email with photos to service mgr on 10.13.23 More

In all of the years we have worked with this dealership, they have always been excellent. Attentive and knowledgeable. The care and understanding of any issues is exemplary. The work done to keep our vehicl they have always been excellent. Attentive and knowledgeable. The care and understanding of any issues is exemplary. The work done to keep our vehicle top notch is but one of many reasons we keep coming back. More

I was very happy with the service I received. Nile is always so polite, courteous, helpful and informative. The service I required was done the same day and they did an excellent job. I always Nile is always so polite, courteous, helpful and informative. The service I required was done the same day and they did an excellent job. I always ask for Nile when my car needs service. Good job!! The purchase experience was lacking. I have purchased 3 Porsches from this dealer in 7 years. I do not appreciate the service manager hiding in his office and writing prices on a paper in red sharpie back and forth. Why can’t he come out and talk to me about the purchase price.I felt like I was stuck in the 1970’s. More

I am appreciative for the borrowed car. However, I was promised my car back at 1:00 and at 3:30 it was still on line for a wash! Nor cool! However, I was promised my car back at 1:00 and at 3:30 it was still on line for a wash! Nor cool! More

Always great care when visiting this dealership. Thanks for a great service. Appreciate the quick repair. Thanks for a great service. Appreciate the quick repair. More

What makes a truly great dealership is the service department. Porsche of Albuquerque's service department, and particularly Nile R., are the best of the best. department. Porsche of Albuquerque's service department, and particularly Nile R., are the best of the best. More