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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,548 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,548 reviews

September 29, 2023

Javier always keeps us updated on any repairs or progress on our vehicle. He is always very accommodating. More

by MATTMASON36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
September 28, 2023

I did not feel appreciated and received poor customer service. I also feel dealer did a terrible job checking over my vehicle before delivery. In just 3 weeks my vehicle has defects and needs to go to t More

by GARCIAYISSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Salesperson Paul
September 28, 2023

Service was very good. The repair was finished in a shorter time than I was told. Since I was waiting, this was great. More

by CYNSHOOTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile Reneker
September 28, 2023

the guys took care of my vehicle to make sure it was running 100% and safe 100%. the service was great and inviting. keep up the great work! More

by JR_MOHAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel, Leland, Anthony Jio, Trevor Skaggs
September 27, 2023

Leland Haun is a true go-to guy when it comes to service on my Mercedes. Always appreciate his attentive attitude and courteous demeanor. More

by AUGUSTA505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Haun
September 27, 2023

Walked in without an appointment. Service department was friendly, quick, and went above and beyond. More

by SALASFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
September 26, 2023

Great service. Work done as scheduled and for estimated cost. Appreciated the drop off and pick up service. More

by BARBARA.S.PONTIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
September 25, 2023

Good service. I appreciated the attentiveness of Nile at the service desk. I will get both of my cars serviced at this dealership. More

by BILLJOK22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile
September 25, 2023

Nile is always very attentive, courteous and efficient. It's always a good experience Thank you. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile Reneger
September 24, 2023

Lovely experience with Ray. It took about 6 months to locate the car and to reach the final transaction and he was there every step of the way. More

by Rhonda N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Sisneros, Trevor Skaggs
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