Mercedes Benz of Albuquerque

Javier ultimately came up with the technical solution to my recurring problem. He is very professional and listens to the customer. I give Javier A plus and recommend him highly. my recurring problem. He is very professional and listens to the customer. I give Javier A plus and recommend him highly. More

Great service. Everyone was very helpful. I appreciate all their help. It was an easy wait for the car. Everyone was very helpful. I appreciate all their help. It was an easy wait for the car. More

We had a couple of issues with our vehicle in which the service representative helped us getting resolve. He was personable, knowledgeable and seemed very concerned in getting the issues remedied. service representative helped us getting resolve. He was personable, knowledgeable and seemed very concerned in getting the issues remedied. More

Service Mgr. Nile Reneker is excellent and definitely is an important asset for the customer satisfaction he provides. Nile Reneker is excellent and definitely is an important asset for the customer satisfaction he provides. More

The salesman, Nathan Hudgeons, was very knowledgeable about the cars and made sure that I was happy to make the purchase. He did a good demonstration of all the features of my car also. The person in th about the cars and made sure that I was happy to make the purchase. He did a good demonstration of all the features of my car also. The person in the finance office, Johnny Trujillo, was very good and patient in explaining the insurance plans. I wouldn’t hesitate to purchase there again! More

Very professional, attentive to our concerns, diligent in completing task in timely fashion and tenacious in doing total and complete maintenance in our vehicle. Thank you! completing task in timely fashion and tenacious in doing total and complete maintenance in our vehicle. Thank you! More

took in for repair to Mirror that I found broken after last visit the service department folks were nice and MB paid for 3/4 of the cost to repair last visit the service department folks were nice and MB paid for 3/4 of the cost to repair More

Service reps were quick,,efficient and answered my questions fully. Tech helped with issues I was having. questions fully. Tech helped with issues I was having. More

Knowledgeable, professional service managers. Check-in was efficient and loaner was available as promised. A couple of negatives. The wait for the appointment was much too long. Car wash must Check-in was efficient and loaner was available as promised. A couple of negatives. The wait for the appointment was much too long. Car wash must have been a problem because loaner was dirty and my car was not washed on return. More

Nile is always very helpful and informative about what is being done and how long it will take. The work is always done perfectly. being done and how long it will take. The work is always done perfectly. More