Mercedes Benz of Albuquerque

Great service. My only complaint is I received notice my car was ready via email, not text, so I didn’t see it until an hour and a half after it was ready. My only complaint is I received notice my car was ready via email, not text, so I didn’t see it until an hour and a half after it was ready. More

Salesman was very helpful. The process to purchase the new car and trade in the old car went very smoothly. Very satisfied! The process to purchase the new car and trade in the old car went very smoothly. Very satisfied! More

Every time I bring my SUV for an oil change, the engine is very dirty afterwards, staff is not cautious about not dropping oil all over. It is disappointing. is very dirty afterwards, staff is not cautious about not dropping oil all over. It is disappointing. More

Not pleased with my service provider, he was not aware of my case that I told him about. my case that I told him about. More

I was not pleased with the Service Department Advisor that I had. He was not accommodating and I have always been pleased with service for the last 15 years. that I had. He was not accommodating and I have always been pleased with service for the last 15 years. More

Always have a great buying experience at Porsche if Albuquerque. Mike Gomez always great to work with Albuquerque. Mike Gomez always great to work with More

Thank you for the loaner car and the help trouble shooting the recalls and battery charger shooting the recalls and battery charger More

I did not work with the Sales Dept or Administration Dept names on the drop down screen below. I delt with Maty who was fantastic! However one of the most unprofessional acts I have ever witnessed was whe names on the drop down screen below. I delt with Maty who was fantastic! However one of the most unprofessional acts I have ever witnessed was when the GM summoned her away from where I was discussing my service visit with her. After walking around for 10 minutes waiting for her return I found her sitting at her desk. After asking her what happened she stated she received a major reprimanded for leaving her desk! Others noticed the scene unfold which luckily I did not. To think one minute I have one of the best service providers in any business to return to someone who is sitting at their desk crying is a travesty! I have gotten 2 Audi A7 and 1 S4 from this dealership in the last 7 years. I ask them to find a 2024 S7 but will be calling the sales person and canceling that search. I will not buy a vehicle from this dealership but I will return it for all services like I have all the other cars I have had or have now. More

Fred and the rest of the staff were great in meeting my service needs. I appreciate all their help. service needs. I appreciate all their help. More

I was told I would have to pay sticker price, which I agreed to. Then when getting sales agreement a 5,000.00 surplus was added to sticker price. Very unscrupulous agreed to. Then when getting sales agreement a 5,000.00 surplus was added to sticker price. Very unscrupulous More