Mercedes Benz of Albuquerque

Great service for my Audi. The car was ready ahead of schedule and all work was well done. The car was ready ahead of schedule and all work was well done. More

I was very pleased with the service that was provided! They explained the repair thoroughly and even provided a video. It was a smooth process especially with the online payment. The tech was very profess They explained the repair thoroughly and even provided a video. It was a smooth process especially with the online payment. The tech was very professional and provide excellent customer service! More

Process was smooth. The best part was receiving a video directly from the tech showing the vehicle and all areas that were worked on. The best part was receiving a video directly from the tech showing the vehicle and all areas that were worked on. More

They got the service done when they said they would and at the price they indicated. at the price they indicated. More

The dealership provided good service, Mercedes Benz policies are absurd though. I am a car transporter and went in with title and vehicle asking them to make me a keg which I had lost and was told that policies are absurd though. I am a car transporter and went in with title and vehicle asking them to make me a keg which I had lost and was told that they couldn’t do anything for me because the car wasn’t in my name. I was forced to register the car in my name and have the title transferred into my name in order to ah w this key made. There was no work around offered whatsoever. More

Service technician was professional and communicative. The only complaint I have is the wipers were supposed to be checked and replaced. The windshield wipers were but not the back window. The rubber was The only complaint I have is the wipers were supposed to be checked and replaced. The windshield wipers were but not the back window. The rubber was coming off and the wiper not properly working More

Efficient, friendly, helpful people. Excellent experience overall. Only negative is that they no longer wash the car after service. Excellent experience overall. Only negative is that they no longer wash the car after service. More

Good customer service. They are On time with service. They Communicate any additional services needed. They are On time with service. They Communicate any additional services needed. More

Once again excellent service. The check-in was a a little slow this time, first in 12 yrs, but service completed on time.and pick up was effortless. The check-in was a a little slow this time, first in 12 yrs, but service completed on time.and pick up was effortless. More

This was only the fourth time I had purchased a new vehicle in 40 years. However, this time I was impressed far more by the professionalism, straightforwardness and absence of pressure and time-wasting vehicle in 40 years. However, this time I was impressed far more by the professionalism, straightforwardness and absence of pressure and time-wasting on the part of the Mercedes team—qualities which made the recent vehicle purchase a more pleasurable experience overall and echoed the quality of the product bought. More