Mercedes Benz of Albuquerque

I'm very happy with my service at Audi of Albuquerque. My service was completed well ahead of the time promised. My advisor explained all that they did and what I can expect in future service intervals. My service was completed well ahead of the time promised. My advisor explained all that they did and what I can expect in future service intervals. More

Audi of Albuquerque is the best, they never fail to provide amazing customer service! Thank you! provide amazing customer service! Thank you! More

This is the third time that there has been a failure with the SOS system in my vehicle. The computer component for the MMI system was replaced after I had problems with the MMI system including the SOS syst the SOS system in my vehicle. The computer component for the MMI system was replaced after I had problems with the MMI system including the SOS system. I was informed that the SOS system would have to fail twice before that computer component could be replaced. The car is out of warranty on April 30th of 2024. I asked if the SOS component failed after it was out of warranty if it would be covered as there have been ongoing issues. The answer was no. More

Excellent service thanks for everything. Was very professional. Tiki time to assist us and take us for road test. Was very professional. Tiki time to assist us and take us for road test. More

I had to take my Porsche in for a software update. ...everything was handled in a timely professional manner. Thank you Nile. ...everything was handled in a timely professional manner. Thank you Nile. More

Thanks to Johnny and all at your service department. We are Truly Grateful for all. Thanks for taking Care of Us.!!!! We are Truly Grateful for all. Thanks for taking Care of Us.!!!! More

Very efficient. I had very simple routine maintenance work done but I was still impressed by the capability and ease. I do not remember a car wash being offered las I had very simple routine maintenance work done but I was still impressed by the capability and ease. I do not remember a car wash being offered last year. I was used to that in Denver and I really appreciate being able to get that this time. More

Nile is a true pro and Porsche Albuquerque is lucky to have him. Always even tempered and courteous. have him. Always even tempered and courteous. More

Excellent service except for the car cleaning. The windows were smeared and there was grease (from dealership) all over the carpet doormat on the driver's side. Usually, the car is cleaned reasona The windows were smeared and there was grease (from dealership) all over the carpet doormat on the driver's side. Usually, the car is cleaned reasonably well after service. The repairs were done well and Javier was a pleasure to work with! More

I had to wait a couple of months to get my vehicle in for a check engine light, oil change, and warranty work. That was too long to wait so I had to take my vehicle elsewhere for repair. By the time my appoi a check engine light, oil change, and warranty work. That was too long to wait so I had to take my vehicle elsewhere for repair. By the time my appointment came around, they did not have the part needed to correct the check engine light problem. I was told the part is indefinitely on back order. It used to be that when I picked up my vehicle after service, it would be so clean inside and out. But not this time or the previous visit. The clock in my vehicle was off by an hour and that was not corrected either. Not that I need that but these are things that used to be done regularly. It seems the quality of work and attention to detail is just not there anymore. I am still waiting for the elusive part to rectify the check engine light that has been on for almost 3 months now. Thank goodness Hans Wittler was able to fix the most concerning part of the issue. Also, several days after I got the car home after the oil change, I noticed it had a significant oil leak. That we just decided to fix ourselves after the bad experience we had. Incredibly disappointing and frustrating More