Mercedes Benz of Albuquerque

Nile is a true pro and Porsche Albuquerque is lucky to have him. Always even tempered and courteous. have him. Always even tempered and courteous. More

Excellent service except for the car cleaning. The windows were smeared and there was grease (from dealership) all over the carpet doormat on the driver's side. Usually, the car is cleaned reasona The windows were smeared and there was grease (from dealership) all over the carpet doormat on the driver's side. Usually, the car is cleaned reasonably well after service. The repairs were done well and Javier was a pleasure to work with! More

Javier was Mr. Congeniality! He has helped me before and continues treat me like "family". He is always smiling and very helpful. Congeniality! He has helped me before and continues treat me like "family". He is always smiling and very helpful. More

I had to wait a couple of months to get my vehicle in for a check engine light, oil change, and warranty work. That was too long to wait so I had to take my vehicle elsewhere for repair. By the time my appoi a check engine light, oil change, and warranty work. That was too long to wait so I had to take my vehicle elsewhere for repair. By the time my appointment came around, they did not have the part needed to correct the check engine light problem. I was told the part is indefinitely on back order. It used to be that when I picked up my vehicle after service, it would be so clean inside and out. But not this time or the previous visit. The clock in my vehicle was off by an hour and that was not corrected either. Not that I need that but these are things that used to be done regularly. It seems the quality of work and attention to detail is just not there anymore. I am still waiting for the elusive part to rectify the check engine light that has been on for almost 3 months now. Thank goodness Hans Wittler was able to fix the most concerning part of the issue. Also, several days after I got the car home after the oil change, I noticed it had a significant oil leak. That we just decided to fix ourselves after the bad experience we had. Incredibly disappointing and frustrating More

Given availability issues and a can do attitude, Nile was great on making it happen in very tight times. Thank you!. For Porsche. Michael great on making it happen in very tight times. Thank you!. For Porsche. Michael More

Oil change took longer then I was told, but service was courtesy and professional. Waiting area very nice.. courtesy and professional. Waiting area very nice.. More

Steve was awesome. He got my Sprinter in and called me with the work needed done before any thing was done. He was very explanatory and got everything done promptly, I He got my Sprinter in and called me with the work needed done before any thing was done. He was very explanatory and got everything done promptly, I will definitely go back for service More

They are friendly, professional, and get the work done quickly. Being able to make service appointments online is very convenient. quickly. Being able to make service appointments online is very convenient. More

Lionel is great! He’s always busy but you never feel like he’s overlooking questions and concerns. He answered my questions about future service needs. He’s always busy but you never feel like he’s overlooking questions and concerns. He answered my questions about future service needs. More

Leland was excellent through out the entire service process. Very professional from setting the appointment to intake at the dealership and explanation of service work performed and resulting charges. process. Very professional from setting the appointment to intake at the dealership and explanation of service work performed and resulting charges. Leland is an asset of your dealership. Thank you for the great service experience. More