
Mercedes Benz of Albuquerque
Albuquerque, NM
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Nile was an excellent service advisor, kept me informed on my vehicle and touched base with me daily, any dealership would be honored to have someone as good as him. on my vehicle and touched base with me daily, any dealership would be honored to have someone as good as him. More
I ordered my Porsche Carrera T at Porsche of Albuquerque and they were phenomenal. It was my first car purchase and they helped me through every step of the way, from taking over an allocation, to when I br and they were phenomenal. It was my first car purchase and they helped me through every step of the way, from taking over an allocation, to when I brought the car back to the dealership after my Atlanta Delivery they helped with many hidden features and told of many helpful tips that I will difficulty be using, going forward. If you are looking to purchase a Car at Mercedes Benz, or Porsche, of Alberquerque, you are in very capable hands. David Baeza: Was my sales consultant and I got to know him very well over the course of my Delivery process, and I have to say he did an outstanding job. He is such a hard worker and goes the extra mile for you to make sure everything goes smoothly, it was a joy and a pleasure conversing with him and having his help through the process of buying a Porsche. Johnny Trujillo: Johnny was our Finance manager we worked with and did a fantastic job. He was very kind, and honest, and made sure the whole process of getting the car financed and paid for was a breeze. He also helped get us wonderful packages and warranties for my Porsche and helped us get very good deals on the warranties and insurance for my windshield and everything else, so a big special thank you to him and helping us get those. Nile Reneker: Nile is the person I talked to in the Service department and was very helpful and made sure I have a date to get my first oil change, and I am sure I will be talking to him quite a bit in the coming years. Honorable mentions: While I did not work with said people directly whenever I came in, these people were very welcoming and helped me get information when David my main contact was absent or busy. They were a pleasure to talk to and meet, and I wanted to thank you all for your help. Chris Pasek Eric Gallant, Eric Diaz Michael Gomez Inconclusion you will be in very capable hands when coming to purchase a vehicle at Mercedez, Porsche of Albuquerque. More
Great service! Found tire problem, replaced and Carrera 4S brought back into spec, all with loaner and home delivery when finished. Found tire problem, replaced and Carrera 4S brought back into spec, all with loaner and home delivery when finished. More
Had a warning light come on a Saturday afternoon, and was able to go online and get an early Monday morning appointment. The work was done by late Monday afternoon and I was kept informed of the progress. able to go online and get an early Monday morning appointment. The work was done by late Monday afternoon and I was kept informed of the progress. More
Repair took so long they had to keep the car overnight. Why? Because the online reservation system isn't tied into the real schedule, so they didn't know I was coming and they were overboooked! Car was not Why? Because the online reservation system isn't tied into the real schedule, so they didn't know I was coming and they were overboooked! Car was not washed when done (maybe they don't do that here, unlike other dealerships) and the interior was dirtier than I left it. Foot traffic marks in the driver's area. Finally, delivery service person has not called back after 2 VMs and 3 days. More