Mercedes Benz of Albuquerque

Professional, clean, welcoming. Scheduled an appointment with ease. Service advisor was very accommodating and updated me on the progress of service on my vehicle Scheduled an appointment with ease. Service advisor was very accommodating and updated me on the progress of service on my vehicle More

They know who I am, that is nice. Leland gives the best customer service ever. Leland gives the best customer service ever. More

Work done satisfactorily and in reasonable time. Lobby is pleasant and comfortable to wait in. Lobby is pleasant and comfortable to wait in. More

Javier is awesome. Always informs me every step of the way. Strongly recommend him to anyone Always informs me every step of the way. Strongly recommend him to anyone More

Good service. Could use better waiting area and not forget my appt. They got me in as soon as they could though. Could use better waiting area and not forget my appt. They got me in as soon as they could though. More

Ray and the others at Mercedes Abq were wonderful and outstanding! Their expertise and customer service skills aere the best! outstanding! Their expertise and customer service skills aere the best! More

The service was great and the wait time was appropriate. Plenty of snacks and coffee to keep me occupied while I waited. Plenty of snacks and coffee to keep me occupied while I waited. More

They took very good care of my van. They honored the price that was quoted to me and that's a rarity. It was nice to work with such nice guys! Thank you for your professionalism! They honored the price that was quoted to me and that's a rarity. It was nice to work with such nice guys! Thank you for your professionalism! More

From walking in, to my speedy turnaround, absolute perfection! Nile is amazing. Please open a Porsche dealership in Santa Fe! perfection! Nile is amazing. Please open a Porsche dealership in Santa Fe! More

During my maintenace appointment , I was recommended and quoted a price to fix on and off engine light Was told engine needed cleaning due to low air flow. I came back a to get it fix as the check engine li quoted a price to fix on and off engine light Was told engine needed cleaning due to low air flow. I came back a to get it fix as the check engine light is on more often and car is making loud whistling sound when the engine and warm and idle. The final price was higher, when I picked up the car. Not an issue. However, I left noticing the backup camera was not working. Went back in and told the service advisor. He said the tech forgot to mention that to him as they noticed the camera wasn't working when they worked on my car. I wasn't told this or any other information at any point during the week Audi had my car. The camera was fine the day I dropped of my car. Add insult to injury, as I got out to the street my car was still making the whistling sound at the stop light. Summary, paid over $3k, 5 days to work on the car, came out worse than before. tWas told to come back when they open after the holiday. More