Mercedes Benz of Albuquerque

I purchased a complete set (4) tires for my Audi A6 about 3 weeks ago. The estimate for completion was 3 hours. The 3 hours turned into 20+hours because their air compressor was down and they could not about 3 weeks ago. The estimate for completion was 3 hours. The 3 hours turned into 20+hours because their air compressor was down and they could not repair it. I wasn't happy, but problems arise, and I understood, and left my car overnight. Unfortunately, I didn't examine the tires until much later. The tires were filthy, unwashed and NONE had valve stem caps! In addition they had not reset the low pressure detectors so the "Low Tire Pressure Warning" kept coming up, even, to the installers' credit, they were correctly inflated. WHEN I PICKED UP MY CAR THE NEXT DAY NO OFFER OF DISCOUNT FOR THE UNUSUAL DELAY IN THE INSTALLATION OF THE TIRES UNTIL I RAISED THE ISSUE. I was subsequently granted a reasonable discount. More

Service rep. Was terrific and staff I felt like I was back at OKC Porsche where they had been there for me and my need’s for years perfect 10! so much so I just Was terrific and staff I felt like I was back at OKC Porsche where they had been there for me and my need’s for years perfect 10! so much so I just ordered a new macan for my wife from Michael G. Top notch guy It will be our 3rd Porsche at the house a 911 991-1 , a 912 1968 and now 2024 macan S. Thumbs up to all at Albuquerque Porsche. More

Javier is by far the best and that is no surprise with the leadership team at Mercedes Benz of Albuquerque the leadership team at Mercedes Benz of Albuquerque More

they did a really fantastic job, as per usual. I recommend them highly forever and ever I recommend them highly forever and ever More

Great service team. They were on time and delivered everything as promised. The service deptment has really improved. They were on time and delivered everything as promised. The service deptment has really improved. More

We continue to take our business to MBZ of Albuquerque because of the exceptional service that we receive from both the parts department and the service department. because of the exceptional service that we receive from both the parts department and the service department. More

Took care of my service recall and 10k service. All work performed as expected..no issues. All work performed as expected..no issues. More

Every thing was great and will be back. My service adviser was very helpful as of the service manager. My service adviser was very helpful as of the service manager. More

Leland and staff do a great job. Very professional courteous. Would highly recommend this service department Very professional courteous. Would highly recommend this service department More

This was for a Porsche, not a Mercedes. Mike Gomez, Johnny in finance, and the other were great throughout the process. Thank you. Mike Gomez, Johnny in finance, and the other were great throughout the process. Thank you. More