Mercedes Benz of Albuquerque

Paul Franchini is the BEST! !!!! My Audi broke down in Taos Ski Valley, and he helped us get home and followed up on the repair. Patience may be his middle name! !!!! My Audi broke down in Taos Ski Valley, and he helped us get home and followed up on the repair. Patience may be his middle name! More

Steve was awsome on our break down and the driver was super helpful .but when we picked up van the survive guy was very rude and van had greasy hand prints on it driver door and front of hood and fenders super helpful .but when we picked up van the survive guy was very rude and van had greasy hand prints on it driver door and front of hood and fenders but job got done More

Nile is always professional and courteous. And the service has always been completed on time and the car is clean. And the service has always been completed on time and the car is clean. More

Audi of Albuquerque is the best, they never fail to provide amazing customer service! Thank you! provide amazing customer service! Thank you! More

Lionel treated us amazingly! We had serious issue while traveling & he immensely helped us & got us back on road the same day! We had serious issue while traveling & he immensely helped us & got us back on road the same day! More

I'm very happy with my service at Audi of Albuquerque. My service was completed well ahead of the time promised. My advisor explained all that they did and what I can expect in future service intervals. My service was completed well ahead of the time promised. My advisor explained all that they did and what I can expect in future service intervals. More

This is the third time that there has been a failure with the SOS system in my vehicle. The computer component for the MMI system was replaced after I had problems with the MMI system including the SOS syst the SOS system in my vehicle. The computer component for the MMI system was replaced after I had problems with the MMI system including the SOS system. I was informed that the SOS system would have to fail twice before that computer component could be replaced. The car is out of warranty on April 30th of 2024. I asked if the SOS component failed after it was out of warranty if it would be covered as there have been ongoing issues. The answer was no. More

I had to take my Porsche in for a software update. ...everything was handled in a timely professional manner. Thank you Nile. ...everything was handled in a timely professional manner. Thank you Nile. More

Very efficient. I had very simple routine maintenance work done but I was still impressed by the capability and ease. I do not remember a car wash being offered las I had very simple routine maintenance work done but I was still impressed by the capability and ease. I do not remember a car wash being offered last year. I was used to that in Denver and I really appreciate being able to get that this time. More

Thanks to Johnny and all at your service department. We are Truly Grateful for all. Thanks for taking Care of Us.!!!! We are Truly Grateful for all. Thanks for taking Care of Us.!!!! More