Mercedes Benz of Albuquerque

I made an appointment with one person and when I arrived at the dealership I was handed off to another person as they stated they were busy. This person was actually an Audi sales rep. at the dealership I was handed off to another person as they stated they were busy. This person was actually an Audi sales rep. More

This was for a Porsche, not a Mercedes. Mike Gomez, Johnny in finance, and the other were great throughout the process. Thank you. Mike Gomez, Johnny in finance, and the other were great throughout the process. Thank you. More

Billy Wing is the king of the Sprinter world. Always pleasant to deal with, excellent communication skills, and very transparent in all of his work. We'll be back for more. Always pleasant to deal with, excellent communication skills, and very transparent in all of his work. We'll be back for more. More

Very professional and efficient everyone in the organization seems to be proud of their job and their performance. organization seems to be proud of their job and their performance. More

Grateful that the Glow Plugs and module were replaced and functioning properly. The poor acceleration issue was not properly diagnosed and the test drive was not 100 percent as reported to me. The poor acce functioning properly. The poor acceleration issue was not properly diagnosed and the test drive was not 100 percent as reported to me. The poor acceleration issue continued to be a problem until the mass air flow sensor completely went out the following day. That was repaired on a follow up visit and solved the poor acceleration issue. Would a qualified diesel mechanic really diagnose a single failed glow plug to cause poor acceleration while driving? Robert, what do you think? Steve Carvalho did an excellent job of scheduling us in for service. We were "on the road" from Vancouver WA and needed these repairs done so we could get back home without a roadside emergency. We are home now and the Sprinter had no issues while making the 1,400 mile trip. So we are very grateful that all the issues were repaired. More

My Audi was in for major service, as well as for brake repair. Expensive, but appropriate My service was handled by Fred, who was excellent! Happy about the results, and will return when needed repair. Expensive, but appropriate My service was handled by Fred, who was excellent! Happy about the results, and will return when needed More

Daniel was super awesome to work with I was working with 7 other dealerships and daniel got everything processed and got me in my new ride in just 48 hours! I highly recommend Mercedes Benz of Albuquerque t 7 other dealerships and daniel got everything processed and got me in my new ride in just 48 hours! I highly recommend Mercedes Benz of Albuquerque to everyone and I’m really impressed with the respect professionalism and courtesy that Daniel provided! Left a lasting impression and a over all amazing car buying experience More

David is always so willing to help, he is the epitome of great service, he always makes it a pleasure to have my car serviced great service, he always makes it a pleasure to have my car serviced More

Lionel in Service was super helpful when we ran into unexpected problems with the repair of my car, and Paul in Sales was great when I decided to purchase another car. Terrific dealership! unexpected problems with the repair of my car, and Paul in Sales was great when I decided to purchase another car. Terrific dealership! More

Service was quick and effective. Busy day, hard to get attention for assist, was told it would be less than the original quote but actually wasn't (didn't include labor, part was the Busy day, hard to get attention for assist, was told it would be less than the original quote but actually wasn't (didn't include labor, part was the same as quoted). Unfortunately too, the website would like me to rate people and departments I did not work with. More