Mercedes Benz of Albuquerque

Great job great and follow-up and fast. We will be back for sure every year fir service We will be back for sure every year fir service More

I was shocked I could get the car in on the same day I called and picked it up the next day. Thanks Lionel!!!! This really helped me since I live 2 hours away and was coming to ABQ anyways. called and picked it up the next day. Thanks Lionel!!!! This really helped me since I live 2 hours away and was coming to ABQ anyways. More

I got excellent service and was glad I was able to be able to wait to pick it up. It was ready right on schedule. able to wait to pick it up. It was ready right on schedule. More

Nile is fantastic! He is the only reason we use the dealership for all maintenance and repairs. He is the only reason we use the dealership for all maintenance and repairs. More

Very good service, good staff. Excellent mechanics.Over priced as all Dealers do. Good convenient shuttle service. Excellent mechanics.Over priced as all Dealers do. Good convenient shuttle service. More

Got done what I needed. Friendly staff. Quick drop off. And quick pick up. And my car was working when I picked it up. Friendly staff. Quick drop off. And quick pick up. And my car was working when I picked it up. More

Didn’t receive a response on questions I had on two occasions. Unfortunately I got a crack in my windshield shortly after receiving the car and I sent a requested for information on how to get it repai occasions. Unfortunately I got a crack in my windshield shortly after receiving the car and I sent a requested for information on how to get it repaired. I had to follow up to make sure it was received and then found out it would be 35 business days until there would be a response from the third party company MB of Alb contracted with to get the windshield replaced. Still waiting for that response. More

Salesman was very knowledgeable about the car he sold us .Tech was great on teaching on how to use equipment. .Tech was great on teaching on how to use equipment. More

The service agent and booking were great. Aside from a 40k maintenance on my sprinter, I had a concern on front bumper sensors being way too sensitive. This complaint was not addressed we Aside from a 40k maintenance on my sprinter, I had a concern on front bumper sensors being way too sensitive. This complaint was not addressed well. The agent had no clue if the tech addressed the issue or why he want able to. I insisted to speak with the tech directly and then I got the full story. I think the agent should speak themselves with the tech, so they are knowledgeable about what was done, and why. It’s not enough to read out loud line items on the service receipt. More

Nile worked with me to find the correct part, get it ordered and make an appointment for installation. He repeatedly called me back in a timely manner with updates during this process. ordered and make an appointment for installation. He repeatedly called me back in a timely manner with updates during this process. More