Mercedes Benz of Albuquerque

Good service, but they were unable to determine the cause of the vehicles warning light. of the vehicles warning light. More

The vehicle was in for a recall on the fuel pump system. Also an alignment and new key fob pairing. A loaner car was provided and the repairs ran long on Friday and so a mid afternoon pick up was re-schedul Also an alignment and new key fob pairing. A loaner car was provided and the repairs ran long on Friday and so a mid afternoon pick up was re-scheduled for Saturday. Upon receiving the vehicle back I drove less that 10 miles and the check engine light appeared. I returned the vehicle and a poor connection to the module was identified. On my exit at about 15 miles the audio system failed and the display went black but recovered in bout 5 minutes of driving. All in all I think Friday was overbooked and I was glad to get back home 177 mi away. Car wash was down, but of little concern to me at this juncture. More

We encountered a road hazard that left us stranded on the side of the road. While Mercedes Road Side Assistance was very unhelpful and we were forced to arrange for our own tow, once we arrived an Mercedes side of the road. While Mercedes Road Side Assistance was very unhelpful and we were forced to arrange for our own tow, once we arrived an Mercedes Benz of Albuquerque, our faith was somewhat restored in Mercedes. The staff was excellent including waiting after hours for us to arrive and providing a ride to the airport to get a rental car so we could continue our trip home. I believe the gentleman was named David. More

Price increases and they didn’t even wash down my car like they usually do like they usually do More

Super Fast in and out service repair! Appreciate Steve being so quick and helping us out!! Thanks again! Appreciate Steve being so quick and helping us out!! Thanks again! More

We were traveling and had a problem they got me in and fixed it and got me back on the road. Excellent service by Javier Monter. fixed it and got me back on the road. Excellent service by Javier Monter. More

Our Shopping experience was great! Everyone was nice and very professional. We were in and out faster than expected. Everyone was nice and very professional. We were in and out faster than expected. More

Everyone was helpful. All the departments Knew their job . Have a follow up appointment with Brandon for additional Instructions All the departments Knew their job . Have a follow up appointment with Brandon for additional Instructions More

Mercedes Benz of Albuquerque is a great dealership, everyone was so pleasant to deal with! everyone was so pleasant to deal with! More

Excellent service Mr. Dechaves was a great help with transportation and car information thank you Dechaves was a great help with transportation and car information thank you More