
Mercedes Benz of Albuquerque
Albuquerque, NM
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Service was great but my vehicle was parked next to a tree and resulted with a scratch on the paint. They said it would be taken care of. tree and resulted with a scratch on the paint. They said it would be taken care of. More
Service agent was friendly and very professional. My car was taken right away upon delivering for the service and ready earlier than expected. My car was taken right away upon delivering for the service and ready earlier than expected. More
Madison Brower in the service department really went above and beyond. From finding me a loaner car, when there are hardly any in existence, to having a lot attendant bring it to my house, to bringing m above and beyond. From finding me a loaner car, when there are hardly any in existence, to having a lot attendant bring it to my house, to bringing me my car when it was fixed and bringing the loaner back. She is a top notch employee and truly willing to go above and beyond to make the customer experience a good one. More
Fast, professional service. Kept me informed on service progress. Javier Montes is very professional and helpful - offers personal service. My car is always returned cleaned an Kept me informed on service progress. Javier Montes is very professional and helpful - offers personal service. My car is always returned cleaned and vacuumed. More
Service was timely completed. Service advisor professional and knowledgeable. One small critique - coffee area is not stocked, machine needs attention, snacks gone, and frankly no Service advisor professional and knowledgeable. One small critique - coffee area is not stocked, machine needs attention, snacks gone, and frankly not reflective of what one expects from a Porsche experience. More