Back

Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,540 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

Directions

By Type

Showing 3,540 reviews

May 05, 2023

Service was great but my vehicle was parked next to a tree and resulted with a scratch on the paint. They said it would be taken care of. More

by 51LUIS.CARRILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
May 05, 2023

Service agent was friendly and very professional. My car was taken right away upon delivering for the service and ready earlier than expected. More

by BERNICELEICHNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Mcmasters
May 04, 2023

Madison Brower in the service department really went above and beyond. From finding me a loaner car, when there are hardly any in existence, to having a lot attendant bring it to my house, to bringing m More

by WGUBES
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Brower
May 04, 2023

Fast, professional service. Kept me informed on service progress. Javier Montes is very professional and helpful - offers personal service. My car is always returned cleaned an More

by Dennisflubacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
May 03, 2023

courteous, professional and patience, not high pressures, patiently explain all different features of the car More

by SAMUELKCHOY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Otero sale, Max technical advisor
May 03, 2023

Easy to schedule an appointment, comfortable waiting area, the work was completed before the estimated time More

by NANCYWINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female service writer who did not introduce herself
May 02, 2023

Service was timely completed. Service advisor professional and knowledgeable. One small critique - coffee area is not stocked, machine needs attention, snacks gone, and frankly no More

by GREGORYVALENZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile Renneker
May 02, 2023

Service was easy to schedule and worked with my schedule. On time and complete! Car was clean! Nice touch! More

by DARREN.BOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jio
May 02, 2023

The young lady at the service department was rude. Not friendly at all I told her good morning and I was ignored. More

by LISAF21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan with the service department
May 01, 2023

I went in to get the code for the remote lock/unlock and vitals of the car. More

by LAURIELYNN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niles
...
139
...