Mercedes Benz of Albuquerque

Friendly, mostly helpful people, easy scheduling and limo service. But I've tried multiple times to get clarification for a charge on my most recent service. Each time, the service advisor listens to my ques service. But I've tried multiple times to get clarification for a charge on my most recent service. Each time, the service advisor listens to my question and assures me he will get an answer and get back to me. Which he HAS NOT. So now I'm PISSED. More

Prompt service and great staff. Was scheduled for car service at my convenience. Will recommend to my colleagues for sure. Was scheduled for car service at my convenience. Will recommend to my colleagues for sure. More

Service advisor was excellent. Service technician was excellent. They seem quite understaffed and short on loaners, but it didn’t impact me. I wouldn’t take my car anywhere else Service technician was excellent. They seem quite understaffed and short on loaners, but it didn’t impact me. I wouldn’t take my car anywhere else. More

Great service experience. Lionel is an absolutely phenomenal service advisor. Addressed my concerns and kept me informed. Many Thanks! Lionel is an absolutely phenomenal service advisor. Addressed my concerns and kept me informed. Many Thanks! More

Rick Herman, Rukia Al Sultan, and Nick are amazing! Rick did a wonderful test drive and then was very communicative and helpful in getting all the details done to purchase a new vehicle. Rukia is THE Rick did a wonderful test drive and then was very communicative and helpful in getting all the details done to purchase a new vehicle. Rukia is THE BEST FINANCE person I have ever worked with. She is the only person where I felt like she was working hard to help me get the best deal possible! Nick did the overview of all the vehicle features and did a great job! Thank you so much! More

Leland is the best. He always keeps me informed of the progress of the service. He always keeps me informed of the progress of the service. More

In my many years of going to this dealership I have been very pleased with their service writer, Leland Haun, and the mechanics who have made sure that my vehicle is always up to the best factory standards very pleased with their service writer, Leland Haun, and the mechanics who have made sure that my vehicle is always up to the best factory standards More

Always pleasure working with Javier. Im not sure about the dealership but I am happy with the service tech Javier. Im not sure about the dealership but I am happy with the service tech Javier. More

as always Leland is the best service manager around very attentive and takes care of me everytime i go in attentive and takes care of me everytime i go in More

Lionel was awesome! He was great at communicating through every step of my repairs as well as assisting through working with my insurance on my behalf. 10/10 He was great at communicating through every step of my repairs as well as assisting through working with my insurance on my behalf. 10/10 More