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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,540 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,540 reviews

April 07, 2023

This dealership has excellent service, polite service techs, and premium quality work. I've always had a positive experience with this dealership. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
April 06, 2023

Staff is always professional, friendly, and informative. Appreciate that appointments are easy to make and my vehicle is ready when expected. Love the video overview of the service provided. More

by LadyBea505
Recommend Dealer
Yes
Employees Worked With
Fred, service technician
April 06, 2023

Dave Baeza, Eric Diaz and Nile Renneker are awesome. They all deserve raises as soon as possible More

by BOGALBRETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Baeza, Eric Diaz and Nile Renneker, Anthony Jio, Trevor Skaggs
April 06, 2023

Organized, thoughtful, professional; extremely customer oriented! They go out of their way to demonstrate how much they care about their customers. More

by BILLLUMM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes, Leland; both service writers and excellent at their responsibilities
April 06, 2023

All the staff is amazing and attentive and very kind. Thank you for servicing my car so quickly! Also, thank you for the loaner car every single time I have services done. Huge!! More

by SARAEWILLIAMS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy
April 05, 2023

Took a long time to check in. Service took a long time to complete. Waited a long time for shuttle. Car was not washed after service More

by JMATUTE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David mcmasters
April 05, 2023

I had never been to this dealership before. My vehicle had a recall, so I took it in for service. The service departmen associate polite, and professional. They took care of the matter within a More

by L Jones
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The two men and the service department I cannot recall their names.
April 05, 2023

Employees truly care about the customer and do there best to outline the best options.I would highly recommend this dealership. More

by RANDY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David McMasters was FANTASTIC!
April 05, 2023

This is the second pre-owned Audi we've purchased from this dealership, and it was a great experience both times. Trevor and Freddy are honest and good people to do business with. I highly recommend them, More

by ALIBARID74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy!, Anthony Jio, Trevor Skaggs
April 05, 2023

Excellent service. Fred listened to my concerns, kept me informed throughout the repair process and completed all repairs the same day. I was provided a loaner vehicle More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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