
Mercedes Benz of Albuquerque
Albuquerque, NM
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Good overall. My advisor was at at lunch and I told the stand-in that I did NOT have the car washed as it was squeaky clean. This note was on the paperwork in big My advisor was at at lunch and I told the stand-in that I did NOT have the car washed as it was squeaky clean. This note was on the paperwork in big letters. When I picked up the car it was washed und covered in water spots! That is disappointing. If you wash it use soft water or just listen to the customer and don't. Anyway, the items were performed. I like the video from the tech telling me what he was doing. Nice touch. More
First things first the sales rep had good customer service skills and was very friendly. They answered all our questions with confidence and the financing department made the purchase fast and painles service skills and was very friendly. They answered all our questions with confidence and the financing department made the purchase fast and painless. They satisfied all my requests and were very helpful during delivery! Thank you Albuquerque Mercedes Benz More
Took a Mercedes S class for test drive and was allowed to go to lunch,we didn’t agree on a price but was an excellent experience looking forward to negotiating for the next car.,thank you. go to lunch,we didn’t agree on a price but was an excellent experience looking forward to negotiating for the next car.,thank you. More
Service recall. The service staff really tries hard to accommodate their clients. Paul tries his best. However, Management needs to hire more experienced servic The service staff really tries hard to accommodate their clients. Paul tries his best. However, Management needs to hire more experienced service advisors. It's oblivious that Paul cannot handle the load of people in an efficient manner due to sheer volume. He is also trying to train others as well. They also need to increase their pool of loaner cars. The service tech was quick as well. More
I have always had a positive experience with Audi service. The work is professional. They are more than ready to explain the maintenance performed. I have confidence in them and recommend them highly service. The work is professional. They are more than ready to explain the maintenance performed. I have confidence in them and recommend them highly. More