Mercedes Benz of Albuquerque

We found the staff accommodating, friendly and professional. We had an issue with a defective battery and were made to feel welcomed. They handled our issue promptly and got us on our way in a rea professional. We had an issue with a defective battery and were made to feel welcomed. They handled our issue promptly and got us on our way in a reasonable amount of time. A+ experience. More

Good service given by a great staff especially Javier who is always there to help is always there to help More

the service manager, LeLand, is great always ready to serve you and answer your questions, i find the service on my car to always be excellent and never any problems serve you and answer your questions, i find the service on my car to always be excellent and never any problems More

If you have an entire day to give the dealership for an oil-change this is the place to bring it to, they supposedly updated my software and now my car won’t connect, called couldn’t help or tell me why it oil-change this is the place to bring it to, they supposedly updated my software and now my car won’t connect, called couldn’t help or tell me why it wouldn’t connect, but said I could Google it or take it back in. Keep in mind you I live an hour away. Tech,Tech said he’d call back, over. Day later still no call. More

Great staff at Porsche service … waited for car and it was ready as promised . H was ready as promised . H More

You are the top of Mercedes I love about and I like the service you guys done very doing great job thx you so much service you guys done very doing great job thx you so much More

Fred and the Audi Service team were flexible and considerate while working with my busy schedule at work. Fred and the Audi Service team were willing to work with my schedule so that I could get the considerate while working with my busy schedule at work. Fred and the Audi Service team were willing to work with my schedule so that I could get the work done on my Audi A6 while minimizing the impact to my work schedule. More

Excellent experience and despite living out of town Nathan provided great communication and service throughout the process. Nathan provided great communication and service throughout the process. More

Their diagnostic was totally wrong and the estimated cost to repair was too expensive , charged me to diagnose with no repair to repair was too expensive , charged me to diagnose with no repair More

Gallant was very helpful in explaining the terms of the purchase and steps required. He was straightforward and avoided needless "selling" when he recognized I knew the background and details of the car b purchase and steps required. He was straightforward and avoided needless "selling" when he recognized I knew the background and details of the car being purchased, a special model. Max was very helpful in getting the car connected and paired and talked through as well as showed the differences between my previous model and the changes done on the line up in general over the years, as well as the specific differences for the variant purchased. Cassandra was super-efficient on the contract creation and completion; I've literally had to wait hours across the desk of finance staff at other dealerships simply trying to get them to complete paperwork. More