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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,487 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,487 reviews

February 01, 2023

Paul went out of his way to be sure I knew what was being worked on, and gave me a very accurate estimate of the time involved. He kept me updated with progress and organized the necessary shuttle service I More

by NANCYSILVER.PAINT
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Paul F
February 01, 2023

First service of my car was excellent--all on time and everyone very nice. Nice waiting area. More

by TILLEYVETMED
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Trevor Skaggs
January 31, 2023

Paul did a good job explaining the challenges with the new e-tron gt technology More

by NMDANE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Paul Franchini, Service Advisor 5 stars
January 31, 2023

Excellent and very professional service on our certified 2018 Porsche Macan S. It was a follow-up on some possible issues that ultimately turned out not to be, except for a minor oil leak (fixed). I was off More

by Piotr
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nile Reneker
January 31, 2023

I had the 75k mi major service. It was pretty quick, ~3 hrs only. Although I'm not an expert and can't tell how the service quality is, I believe in the mechanics. More

by WANGYF09TSINGHUA
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nathan
January 30, 2023

Convenience for me was important. Everything I needed to enjoy my wait time was provided. More

by LOOPS012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Castillo
January 30, 2023

The service representative was very kind and accommodating. He want out of his way to help us. More

by EVENTS1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Nathan Castillo
January 30, 2023

The work required and cost were thoroughly explained. Paul also covered the option of extending the Audi Care contract and prepared the paperwork for that. Car was ready when he said it would be. More

by Reg
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Paul Franchini
January 30, 2023

Trevor Skaggs and Eric Marquez were great. Very efficient I had a great experience. I would definitely recommend them if you visit Mercedes Of Abq More

by STEVENGALLEGOS99
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Trevor Skaggs
January 28, 2023

Always on top of any problem with my GLE350 always professional and willing to help even by phone. They diagnosed the problem quickly and got my car in and fixed as soon as they were able to. Great More

by LYDIA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David McMasters
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