Mercedes Benz of Albuquerque

Paul is a great service advisor! ! This dealership has been having HUGE problems for the last two years. Paul is giving me the confidence to go back to the dealership and send friend ! This dealership has been having HUGE problems for the last two years. Paul is giving me the confidence to go back to the dealership and send friends there also. More

Everyone provided professional service, except that my car was not washed. When I made the appointment, I was told that it would be washed. car was not washed. When I made the appointment, I was told that it would be washed. More

Paul Franchini was the Service advisor I interacted with He was terrific - knowledgeable, helpful, friendly and efficient. He is probably the best Service advisor I have ever worked with. Kudos to the S He was terrific - knowledgeable, helpful, friendly and efficient. He is probably the best Service advisor I have ever worked with. Kudos to the Service technician too! My A6 TDI service was handled quickly and professionally. More

I was in for scheduled 75k maintenance. I was able to make the appointment within a week of my call. I was signed in promptly and the work was completed in the exact two hours quoted. Oh, I was able to make the appointment within a week of my call. I was signed in promptly and the work was completed in the exact two hours quoted. Oh, and the chai tea in the waiting room was great! More

I was kept informed of additional work that needed to be done. Added a little wait time, but definitely not unreasonable. Leland did a great job! done. Added a little wait time, but definitely not unreasonable. Leland did a great job! More

I needed service fast, and I got it and even got the parts fast as well. Great service and staff. parts fast as well. Great service and staff. More

Excellent service. Great customer care. Car works well. No issues, will will not get the complimentary car wash. Not an issue, but avoid the care wash if you car is alr Great customer care. Car works well. No issues, will will not get the complimentary car wash. Not an issue, but avoid the care wash if you car is already clean More

The service center is efficient and professional. My car left the dealership looking brand new! My car left the dealership looking brand new! More

I could not be more pleased with the service I received. Paul was fantastic! My car was fixed much faster than I thought possible. Paul was fantastic! My car was fixed much faster than I thought possible. More

Outstanding service and wonderful dealership! Your staff is absolutely amazing and such a pleasure to deal with! Your staff is absolutely amazing and such a pleasure to deal with! More