Mercedes Benz of Albuquerque

Fouled up on call back but fixed it thanks to service mngr. Bryan. Top notch mngr. Bryan. Top notch More

Lionel and Leland were very helpful in getting us checked in quickly and service was completed within the estimated time frame. Everyone we talked with was polite and considerate. We appreciate having option in quickly and service was completed within the estimated time frame. Everyone we talked with was polite and considerate. We appreciate having options to drink and comfortable chairs to sit in. We will continue to come here for service. More

Great friendly staff, especially Nile Reddinger service manager! Always like coming there even if just to get a coffee... manager! Always like coming there even if just to get a coffee... More

I love this location. Very clean and very friendly. 15 word minimum what more can I say Very clean and very friendly. 15 word minimum what more can I say More

Professional, courteous staff and mechanics, felt confident and assured of service performed on my Audi. confident and assured of service performed on my Audi. More

Good overall. My advisor was at at lunch and I told the stand-in that I did NOT have the car washed as it was squeaky clean. This note was on the paperwork in big My advisor was at at lunch and I told the stand-in that I did NOT have the car washed as it was squeaky clean. This note was on the paperwork in big letters. When I picked up the car it was washed und covered in water spots! That is disappointing. If you wash it use soft water or just listen to the customer and don't. Anyway, the items were performed. I like the video from the tech telling me what he was doing. Nice touch. More

Service recall. The service staff really tries hard to accommodate their clients. Paul tries his best. However, Management needs to hire more experienced servic The service staff really tries hard to accommodate their clients. Paul tries his best. However, Management needs to hire more experienced service advisors. It's oblivious that Paul cannot handle the load of people in an efficient manner due to sheer volume. He is also trying to train others as well. They also need to increase their pool of loaner cars. The service tech was quick as well. More

First things first the sales rep had good customer service skills and was very friendly. They answered all our questions with confidence and the financing department made the purchase fast and painles service skills and was very friendly. They answered all our questions with confidence and the financing department made the purchase fast and painless. They satisfied all my requests and were very helpful during delivery! Thank you Albuquerque Mercedes Benz More

Leland in MB service kept me well informed about the progress of my cars service and contacted me 30 minutes before the service was complete. progress of my cars service and contacted me 30 minutes before the service was complete. More

Took a Mercedes S class for test drive and was allowed to go to lunch,we didn’t agree on a price but was an excellent experience looking forward to negotiating for the next car.,thank you. go to lunch,we didn’t agree on a price but was an excellent experience looking forward to negotiating for the next car.,thank you. More