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Mercedes Benz of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.6
3,815 Reviews
Call Dealership (505) 821-4000
View Awards

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,815 reviews

February 03, 2026

Excellent service. Special shout out to Christain and Oscar. I was updated through out the day. Could not beat the quality and attention of service More

by danr177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian. Oscar, Javier Montes
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Feb 03, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Dan! I'm thrilled to hear that you had an excellent experience at Mercedes Benz of Albuquerque. It's great to know that Christian and Oscar provided you with quality service and kept you updated throughout the day. I appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

February 02, 2026

I came in for annual service on my Macan. Everything went smoothly and I couldn't ask for anything else. More

by GENEHERTEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niles
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Feb 03, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Gene! I am thrilled to hear that your annual service on your Porsche Macan went smoothly and met your expectations. At Mercedes Benz of Albuquerque, we strive to provide the best service possible. We look forward to seeing you again for your next visit! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

January 31, 2026

Me encanto el servicio, fueron super amables recomiendo mucho Que lleguen y pregunten por Eric y Brandon. Tuvieron mucha paciencia con migo y ayudaron en todo lo Que necesite More

by GNOECITO11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Skaggs
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Jan 31, 2026 -

Mercedes Benz of Albuquerque responded

¡Gracias por sus excelentes comentarios! Me alegra mucho saber que tuvo una experiencia tan positiva con el servicio en Mercedes-Benz de Albuquerque. Agradezco que recomiende a Eric y Brandon, quienes siempre están dispuestos a ayudar. Esperamos verlo pronto. ¡Gracias por elegirnos! Atentamente, Brice Hamilton Gerente de Ventas bhamilton@mercedesabq.com

January 30, 2026

Freddie Chavez is one of the best advisors I have ever worked with. He is very knowledgeable and communicates very well. More

by SEAN@THEFSG.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Jan 31, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I truly appreciate your kind words about Freddie Chavez and his exceptional service at Mercedes Benz of Albuquerque. It's great to hear that you had a positive experience working with him. We look forward to assisting you again in the future! Sincerely, Brice Hamilton Sales Manager bhamilton@mercedesabq.com

January 30, 2026

Very thorough inspection, Kayla communicated my concerns to the mechanic about the trunk latch being loose. The mechanic was able to adjust and fix it. Kayla explained clearly maintenance issues that I ne More

by LINDACHAPIN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Anderson
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Jan 31, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Linda! I'm delighted to hear that you were pleased with the thorough inspection and that Kayla was able to address your concerns about the trunk latch. At Mercedes Benz of Albuquerque, we strive to provide clear communication and excellent service to all our customers. We look forward to seeing you again for your future maintenance needs! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

January 30, 2026

All of the staff I encountered were helpful and friendly. The service writer was patient and answered all my questions. More

by MONMART1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Jan 31, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words! We at Mercedes Benz of Albuquerque are thrilled to hear that you found our staff helpful and friendly. It's great to know that our service writer was able to assist you patiently and address all your questions. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

January 29, 2026

Great experience, staff friendly and knowledgeable. Facility was comfortable and professional. Javier was a pleasure to deal with. More

by KLRICHINS988
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie the repair tech., Javier Montes
Report | Print
Jan 29, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m glad to hear that you had a great experience at Mercedes Benz of Albuquerque and that Javier was a pleasure to work with. We take pride in providing friendly and knowledgeable service, and it’s great to know you found our facility comfortable and professional. I look forward to welcoming you back on your next visit! Sincerely, Brice Hamilton Sales Manager bhamilton@mercedesabq.com

January 29, 2026

We are extremely pleased with the work at Mercedes of Albuquerque. They always do a great job for us and the work is always done in a timely manner. Great Sprinter team you have. More

by roast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Jan 29, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful feedback! I’m thrilled to hear that you are extremely pleased with the service you received at Mercedes Benz of Albuquerque. My Sprinter team works hard to ensure timely and quality service, and it’s fantastic to know that their efforts are appreciated. We look forward to seeing you again! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

January 29, 2026

Nile was very professional and communicative with us. We needed some body work done and he facilitated that for us as well and saved us driving from Santa Fe to drive our car a short distance for that o More

by ANGELA71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile
Report | Print
Jan 30, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Angela! I'm thrilled to hear that you had a great experience with Nile at Mercedes-Benz of Albuquerque. It's fantastic that he was able to assist you with the bodywork and make your visit more convenient. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Brice Hamilton Sales Manager bhamilton@mercedesabq.com

January 28, 2026

Very professional and friendly service manager. She was great at communicating what was on the contract and very efficient at following up and updating. She should be valued as a great employee f More

by PSTEWART70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylee, Javier Montes
Report | Print
Jan 28, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m happy to hear that you had such a positive experience with our service manager at Mercedes-Benz of Albuquerque. Communication and efficiency are very important, and it’s fantastic to know that these qualities stood out during your visit. I truly appreciate your kind words and hope to see you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

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