Mercedes Benz of Albuquerque

The car was ready when they said it would be. I had a loaner and was coming from Santa Fe so this was important. Very easy to deal with. I had a loaner and was coming from Santa Fe so this was important. Very easy to deal with. More

They were very professional and customer oriented. Their attention to detail was impressive. Thank you. Their attention to detail was impressive. Thank you. More

The Service went above my expectations on my vehicle, my wait timing was done earlier than quoted wait timing was done earlier than quoted More

Great customer service. Service team is awesome. Lionel is awesome. Thank you all very much. Service team is awesome. Lionel is awesome. Thank you all very much. More

Replaced a Michelin Pilot Sport 4s tire with the wrong model (Michelin Pilot 3), didn’t replace the valve stem cap, so I’m now missing one on a 3 month old vehicle, and then they did not inflate the tires model (Michelin Pilot 3), didn’t replace the valve stem cap, so I’m now missing one on a 3 month old vehicle, and then they did not inflate the tires to the tire pressure specified. They were inflated about 11 psi lower than they should have been on the rears and 4 psi lower on the fronts. More

My appointment was timely and all went well. My assigned CSR was one of a kind; he listened attentively, clarified the issues in simple and easy to understand terms and he delivered as promis My assigned CSR was one of a kind; he listened attentively, clarified the issues in simple and easy to understand terms and he delivered as promised. My sincere gratitude to Javier Montes and Mercedes of Albuquerque for the great service provided with focus on my vehicle issues and resolution thereof to my satisfaction. Thanks for a job well done! More

Great staff. You have got to take this fifteen work minimum word requirement off or people are going to stop writing reviews. You have got to take this fifteen work minimum word requirement off or people are going to stop writing reviews. More

I like my used SUV. There were a few issues, but after several trips back to the dealership, they were resolved. There were a few issues, but after several trips back to the dealership, they were resolved. More

Everything was great! Very clear on establishing expectations and when things were done. Very professional. Very clear on establishing expectations and when things were done. Very professional. More

Leland is the best! Impressed that they were able to get a wheel in the next morning so I could get back on the road. Impressed that they were able to get a wheel in the next morning so I could get back on the road. More