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Mercedes Benz of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.6
3,878 Reviews
Call Dealership (505) 821-4000
View Awards

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,878 reviews

March 26, 2026

Love this service department. Kayla is outstanding. Above and beyond. Sales people got me in the door. Kayla and the service department keep me coming back. Highly recommend. More

by CHARWICK50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Anderson
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Mar 27, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m thrilled to hear that you had such a positive experience with our service department and that Kayla went above and beyond for you. It’s great to know that the salespeople helped get you in the door, and I appreciate your recommendation. We look forward to seeing you again at Mercedes Benz of Albuquerque! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

March 25, 2026

It was a good experience, fast and friendly environment, just need more loaner cars, I spent 47 dollars on Lyfts. More

by RMARKEDWARDSCNP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar 5 star, Javier Montes
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Mar 26, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your review! I’m glad to hear that you had a good experience at Mercedes Benz of Albuquerque and appreciated the fast and friendly environment. I understand your concern regarding loaner cars and will take your feedback into consideration. We look forward to seeing you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

March 25, 2026

Bryan Gibson was the kindest, friendliest, most patient salesman I have ever encountered. He is the reason I purchased there instead of buying a Lexus. More

by HJSATEGNA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs, Javier Montes
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Mar 25, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m excited to hear that Bryan made such a positive impact on your experience at Mercedes Benz of Albuquerque. His kindness and patience truly make a difference. I appreciate your decision to choose us over a Lexus, and we look forward to welcoming you back in the future! Enjoy your new vehicle! Sincerely, Brice Hamilton Sales Manager bhamilton@mercedesabq.com

March 25, 2026

Power windows had not been reset for the auto up/down function; otherwise, the service was good, and the oil level correctly filled. More

by SCHBE996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Mar 26, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your feedback! I’m glad to hear that you found the service at Mercedes Benz of Albuquerque to be good and that your oil level was correctly filled. I appreciate you bringing the power window issue to our attention, and encourage you to reach out to me so we can assist you further. We look forward to serving you again! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

March 23, 2026

Quick check in. Quick service. Genuine parts. Complimentary wash. and general 20-point checkup of the car. More

by hammadirshad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Mar 23, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Hammad! I’m thrilled to hear that you had a quick and efficient service experience at Mercedes Benz of Albuquerque. We are dedicated to providing genuine parts and thorough checkups to ensure your vehicle is in top condition. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

March 20, 2026

We stopped in without an appointment to check on a concern. Service advisor Tristan Speis was very helpful and professional. Thank you! More

by ESWIDMER
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Speis
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Mar 21, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m thrilled to hear that Tristan provided you with helpful and professional service during your visit to Mercedes Benz of Albuquerque. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

March 20, 2026

Trevor and Amy really helped us out after an unfortunate situation. They were wonderful to work with! More

by WENCITY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Smith, Trevor Skaggs
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Mar 21, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words! I’m thrilled to hear that Trevor and Amy provided you with the excellent service you deserve at Mercedes Benz of Albuquerque. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Brice Hamilton Sales Manager bhamilton@mercedesabq.com

March 20, 2026

This is the third Audi we have purchased here! Amazing deal and positive purchasing experience! 5.0/5.0! More

by AJCLARKE_7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs, Javier Montes
Report | Print
Mar 20, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your loyalty, AJ! I truly appreciate your continued trust in Mercedes Benz of Albuquerque for your vehicle purchases. It's fantastic to hear that you've had an amazing deal and positive experience. We look forward to serving you again in the future! Sincerely, Brice Hamilton Sales Manager bhamilton@mercedesabq.com

March 20, 2026

Very professional, polite, and fair. I would recommend this dealer to anyone. I appreciate that we were taken care of immediately in our emergency. More

by BILLKELM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Mar 20, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words, Bill! I’m thrilled to hear that you found Mercedes Benz of Albuquerque to be professional, polite, and fair. It’s our priority to ensure our customers are taken care of, especially in emergencies. Your recommendation is appreciated, and we look forward to assisting you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

March 19, 2026

a really great salesman Pepe who drove to Santq Fe twice, and called to check in thank you More

by GRAYGONE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
pepe Lopez
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Mar 19, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience with Pepe at Mercedes Benz of Albuquerque. It's great to know that he went the extra mile by driving to Santa Fe and following up with you. I appreciate your support and we look forward to assisting you again in the future! Sincerely, Brice Hamilton Sales Manager bhamilton@mercedesabq.com

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