Mercedes Benz of Albuquerque

Nile was very helpful and communicative on the initial visit and regarding some follow-up issues that need to be addressed. visit and regarding some follow-up issues that need to be addressed. More

Excellent service. Went in for 3 year/30k service with oil change. Not that long of await and received car back clean. Thank you! Went in for 3 year/30k service with oil change. Not that long of await and received car back clean. Thank you! More

Excellent communication, all my issues were addressed and the best wash job in the car I’ve ever had! the best wash job in the car I’ve ever had! More

I got stranded on a cross country trip in a cls 550. Broken serpentine belt. Towed to dealer at night. Next morning, under supervision of Lionel Kinsey, car was repaired VERY quickly and I was back on t Broken serpentine belt. Towed to dealer at night. Next morning, under supervision of Lionel Kinsey, car was repaired VERY quickly and I was back on the road by 11 am. Turned a disaster into a pleasure. More

Very polite service. Explain what was done to the car. Shuttle service was also very helpful. Explain what was done to the car. Shuttle service was also very helpful. More

Service was good, but then after I left my engine light came on and they have yet to return my call. came on and they have yet to return my call. More

Service Exceptional in all departments. Ethan Kishi is the best Service Writer You Have Ever Had !!? Ethan Kishi is the best Service Writer You Have Ever Had !!? More

Courtesy service professionalism customer focused quality of work timeliness of service and follow up call of work timeliness of service and follow up call More

I had a repair for my 2006 500R. The Albuquerque Mercedes Service Department was quick with an assessment and repair. Javier Montes kept me informed about repair costs and my altern The Albuquerque Mercedes Service Department was quick with an assessment and repair. Javier Montes kept me informed about repair costs and my alternatives. I also used their Shuttle Service and was thankful to have that ride. I would use this Service Center again. Sonita Bishop More

Blake, my service advisor was great. He acted like he didn’t believe that I changed the battery on my key fob properly. Otherwise quick and efficient. It is sometimes difficult to be He acted like he didn’t believe that I changed the battery on my key fob properly. Otherwise quick and efficient. It is sometimes difficult to be a female and get great service and respect. Audi is much better than others. I am a physician, so not a complete idiot, and appreciate the decrease in sexism experienced. I will never own a bmw again. More