Mercedes Benz of Albuquerque

The service department for Mercedes Benz of Albuquerque were fast friendly efficient and professional We will be back Nice staff were fast friendly efficient and professional We will be back Nice staff More

Very friendly and knowledgeable took time to answer questions, If was rich I would have bought the porch questions, If was rich I would have bought the porch More

Lionel was the Service Rep who I dealt with and he was very professional and explained all the services that my 2017 Mercedes E-300 needed. I always feel confident knowing that when I bring my car in for very professional and explained all the services that my 2017 Mercedes E-300 needed. I always feel confident knowing that when I bring my car in for servicing that the job will be done well and to my satisfication. Thank you. More

Excellent experience. Blake Stepp kept me informed all during the visit. Very timely completion. Thanks Blake Stepp kept me informed all during the visit. Very timely completion. Thanks More

After two years, had my first less that exceptional experience. A promised two-hour tire change and alignment took five. experience. A promised two-hour tire change and alignment took five. More

A real person answered the promptly answered the phone and is checking parts availability before scheduling my appointment. Very satisfying. and is checking parts availability before scheduling my appointment. Very satisfying. More

Audi of Albuquerque is awesome! Always friendly and effecient. I wouldn't take my Audi anywhere else. Always friendly and effecient. I wouldn't take my Audi anywhere else. More

My service writer Blake was fantastic. Friendly, clear, and knowledgeable. A great experience as I have to drive an hour from my home to get to the dealership. This is the only place I'll Friendly, clear, and knowledgeable. A great experience as I have to drive an hour from my home to get to the dealership. This is the only place I'll take my Audi for service. More

TANNER WEST was a pleasure to work with! He gave me quotes on several choices and PERSONALLY gave me up dates on the status of my car! I had given up using this dealership after the last ser He gave me quotes on several choices and PERSONALLY gave me up dates on the status of my car! I had given up using this dealership after the last service person I had left me not once but twice sitting in the waiting room while he went to lunch! AND he did not check what I asked him to check on my car. So Mercedes Benz you better treat Tanner West well he does an excellent job providing for your customer!!! More

Customer service is excellent, but prices for repairs are absurd. Over $400 to change a backup battery (basically just a capacitor) is at least twice what it should cost. Over $600 to change just rear brak absurd. Over $400 to change a backup battery (basically just a capacitor) is at least twice what it should cost. Over $600 to change just rear brake pads is also at least twice what it should cost or would have cost had I gone to Brake Masters. More