
Mercedes Benz of Albuquerque
Albuquerque, NM
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Customer service is excellent, but prices for repairs are absurd. Over $400 to change a backup battery (basically just a capacitor) is at least twice what it should cost. Over $600 to change just rear brak absurd. Over $400 to change a backup battery (basically just a capacitor) is at least twice what it should cost. Over $600 to change just rear brake pads is also at least twice what it should cost or would have cost had I gone to Brake Masters. More
This is truly a first class team, really made me feel special, they understand how busy i am and found ways to make everything easier for me. not sure what car I am buying next but I know Terry will be special, they understand how busy i am and found ways to make everything easier for me. not sure what car I am buying next but I know Terry will be the guy selling it to me. More
TANNER WEST was a pleasure to work with! He gave me quotes on several choices and PERSONALLY gave me up dates on the status of my car! I had given up using this dealership after the last ser He gave me quotes on several choices and PERSONALLY gave me up dates on the status of my car! I had given up using this dealership after the last service person I had left me not once but twice sitting in the waiting room while he went to lunch! AND he did not check what I asked him to check on my car. So Mercedes Benz you better treat Tanner West well he does an excellent job providing for your customer!!! More
Fast and efficient service, a clean and comfortable waiting area, and a friendly and courteous staff; it was a pleasure dealing with Blake. waiting area, and a friendly and courteous staff; it was a pleasure dealing with Blake. More
We scheduled our 2016 GLE 450 for a A service but asked Lionel to check on other possible neeeded service as we drive up from Las Cruces. He identified other needed services based on the age and mileage a Lionel to check on other possible neeeded service as we drive up from Las Cruces. He identified other needed services based on the age and mileage and asked for approval to perform. We authorized and they were completed More