Mercedes Benz of Albuquerque

Excellent experience. Blake Stepp kept me informed all during the visit. Very timely completion. Thanks Blake Stepp kept me informed all during the visit. Very timely completion. Thanks More

After two years, had my first less that exceptional experience. A promised two-hour tire change and alignment took five. experience. A promised two-hour tire change and alignment took five. More

Lionel was very professional, efficient, thorough, and friendly. Lionel look at my record and determined that I had the replacement coverage for damaged run flat tires. This saved me over $300 friendly. Lionel look at my record and determined that I had the replacement coverage for damaged run flat tires. This saved me over $300 More

Clean responsive willing to help with questions complementary car wash was poorly done , needed to repeat complementary car wash was poorly done , needed to repeat More

My service writer Blake was fantastic. Friendly, clear, and knowledgeable. A great experience as I have to drive an hour from my home to get to the dealership. This is the only place I'll Friendly, clear, and knowledgeable. A great experience as I have to drive an hour from my home to get to the dealership. This is the only place I'll take my Audi for service. More

TANNER WEST was a pleasure to work with! He gave me quotes on several choices and PERSONALLY gave me up dates on the status of my car! I had given up using this dealership after the last ser He gave me quotes on several choices and PERSONALLY gave me up dates on the status of my car! I had given up using this dealership after the last service person I had left me not once but twice sitting in the waiting room while he went to lunch! AND he did not check what I asked him to check on my car. So Mercedes Benz you better treat Tanner West well he does an excellent job providing for your customer!!! More

Check in time was quick and easy! Employees were friendly and very considerate and helpful! Employees were friendly and very considerate and helpful! More

Customer service is excellent, but prices for repairs are absurd. Over $400 to change a backup battery (basically just a capacitor) is at least twice what it should cost. Over $600 to change just rear brak absurd. Over $400 to change a backup battery (basically just a capacitor) is at least twice what it should cost. Over $600 to change just rear brake pads is also at least twice what it should cost or would have cost had I gone to Brake Masters. More

This is truly a first class team, really made me feel special, they understand how busy i am and found ways to make everything easier for me. not sure what car I am buying next but I know Terry will be special, they understand how busy i am and found ways to make everything easier for me. not sure what car I am buying next but I know Terry will be the guy selling it to me. More

Audi of Albuquerque is awesome! Always friendly and effecient. I wouldn't take my Audi anywhere else. Always friendly and effecient. I wouldn't take my Audi anywhere else. More