Mercedes Benz of Albuquerque

Very friendly and profesional! it’s always a pleasure taking my car to service there! it’s always a pleasure taking my car to service there! More

Great customer service and the estimate was on point so I knew I would be paying what I was quoted knew I would be paying what I was quoted More

Billy was awesome and did a great job communicating the progress of our delivery. Very satisfied! progress of our delivery. Very satisfied! More

During my visit to Audi for maintenance on my car, the staff was attentive, helpful, friendly and explained process and cost staff was attentive, helpful, friendly and explained process and cost More

Awesome and helpful people. They know how to get the job done and they show they have experience They know how to get the job done and they show they have experience More

Tony and the Sprinter team at Mercedes of Albuquerque do exceptional work. I was kept informed about progress and my vehicle was ready to go when promised. exceptional work. I was kept informed about progress and my vehicle was ready to go when promised. More

Nile is an excellent service manager who goes out of his way to satisfy his customers. way to satisfy his customers. More

When I got to my appointment - the dealer acknowledged that my car was within its warranty period, but denied my ability to use the warranty. They asserted that because the car was certified - that warra that my car was within its warranty period, but denied my ability to use the warranty. They asserted that because the car was certified - that warranty and it’s lesser coverage superseded the manufacturer’s warranty. I had to turn to Porsche’s website to demonstrate that the repair was covered by manufacturer’s warranty. The salesmen were also loudly making fun of a customer’s spec on a $200K GT3 that had just come in from Porsche. What a poor experience More

Personnel were friendly and courteous. The dealership was clean and bright and the loaner vehicle was convenient and very useful. The dealership was clean and bright and the loaner vehicle was convenient and very useful. More

I am truly appreciative of the outstanding customer service I received/receive from the service department! Nile is amazing! He goes above and beyond what is required to assist in my needs!, Since m service I received/receive from the service department! Nile is amazing! He goes above and beyond what is required to assist in my needs!, Since my husband died I am so thankful for Nile and the other service employees. It has helped me immensely through this time. Everyone is amazed and slightly envious of the special care that is given to Porsche customers.☺️ With much thanks, Sincerely, Patty Kollo More