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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,540 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,540 reviews

March 10, 2022

Audi staff very professional and helpful. I appreciated everyone I came into contact with: managers, sales, finance, and the car tech genius. Thank you for ordering my custom Audi and all you More

by HEIDI_ELLEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Skaggs
March 10, 2022

In part its “manana” Southwest and certainly the pandemic complicated but this dealer is not up to the professional German standards. Thankfully it does not affect the quality of their cars. More

by NSTARM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trevor Skaggs
March 10, 2022

Great service with Blake on my Audi! He even helped me with the navigation that needed updating. More

by Crystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake in service
March 10, 2022

Everyone was very professional. Took my SUV for airbag recall. I was able to have a shuttle take me home. Major concern was cracked windshield in shuttle van. Very unsafe. More

by myxzena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
March 10, 2022

Have purchased two autos from the dealership and regularly get my cars serviced there. Had a couple glitches this last time, which honestly was a first. Service manager I believe will resolve the More

by TINA27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Vargas
March 10, 2022

The service department was professional and efficient. Lionel was helpful in explaining the service my vehicle required and I appreciated his friendly demeanor and excellent customer service. More

by STEPHANIEVIGIL6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel
March 09, 2022

Great customer service is always provided. Always quick in notifying when car is ready for pickup. More

by QUINTANADMONIQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Kinsel
March 09, 2022

Excellent service with professional people. Easy to set appointment and was greeted within 1 minute of arrival. Car was delivered clean and service ticket was ready when I got there. Thanks More

by MWIGGINS1169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales manager Simon , Anthony Jio, Trevor Skaggs
March 09, 2022

Always a pleasure working with Ralph in the Audi service department! They always have the greatest customer service More

by SPETRY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Vargas
March 08, 2022

Was really happy with the service provided to us, answered all are questions and concerns. More

by ARANDA2387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Montes, Anthony Jio, Trevor Skaggs
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