Mercedes Benz of Albuquerque

This was a case of ripped tire, compromised rim and a 7 to 8 day delay in service. The service associate Keith was ill-informed, rude, and on two separate occasions would not return my calls for update r to 8 day delay in service. The service associate Keith was ill-informed, rude, and on two separate occasions would not return my calls for update requests. I am told he was very new to the job, but seems to be unresponsive and ill informed despite what I suspect were efforts on your part to further train him in his new position. More

The sale of my Audi A3 went well but a paperwork snafu has caused a delay in the payoff with SECUNM. It has also pushed back the registration of my new A3. Cassandra did a great job with the sale of the A has caused a delay in the payoff with SECUNM. It has also pushed back the registration of my new A3. Cassandra did a great job with the sale of the A3. More

Leland and the entire service department were great. I will continue to take my MB to this dealership for service! I will continue to take my MB to this dealership for service! More

Lionel Kinsel and the Mercedes Benz Team did an excellent job of getting my car repaired and back on the road. The attention to details to ensure the problems were properly addressed were comfortin excellent job of getting my car repaired and back on the road. The attention to details to ensure the problems were properly addressed were comforting and reassuring as I had a 12 hour drive (home) to SoCal. THANK YOU! More

I had a very unusual service request and Nile was able to make this repair happen seamlessly. make this repair happen seamlessly. More

Service is always friendly. I enjoy working with Fred. I also like the ability to see a video from the technician showing me exactly what repair is needed. I enjoy working with Fred. I also like the ability to see a video from the technician showing me exactly what repair is needed. More

I received a loaner and was able to take of business while in ABQ. Thanks while in ABQ. Thanks More

I am always very well taken care of at this dealership. I appreciate the care that is given to my car. I appreciate the care that is given to my car. More

Javier was pleasant to work with. The work was performed in a timely manner and I appreciated the recommendations The work was performed in a timely manner and I appreciated the recommendations More

I choose a dealership on SERVICE and Communication. The quality of the vehicles. and their service department The quality of the vehicles. and their service department More