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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,487 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,487 reviews

November 03, 2021

Ii always feel very well taken care of by this dealership. I appreciate all of you! More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leland, Tony, and Jonathan
November 03, 2021

John was very kind. Process was very smooth. Very relaxed experience which is not how buying a car usually goes. Thank you More

by Nortega11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pond salesman, Amy (finance)
October 31, 2021

New windshield install oil change tire rotation loaner car All good thanks annoying I have to write at least 15 words More

by wbalchunas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake
October 28, 2021

The service department is always friendly and helpful as well as efficient! I always have a good experience. So sorry I cannot remember the employee who I worked with. More

by fortuin500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember
October 27, 2021

Great detail job - easy to work with! Ralph made it all easy, including getting a nice loaner. More

by jfinbus1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph
October 26, 2021

Yesterday was the first time I had a chance to work with Ralph in the Audi service area. He is very professional and knowledgeable. He even called to let me know that my car was ready...a rare thing indeed. More

by rgreen512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph
October 16, 2021

This is one of the friendliest and informed Audi service departments I have ever dealt with. (My Q5 is my third Audi) Getting to know the staff well enough to trade jokes and restaurant tips. I have work More

by philippa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
October 16, 2021

Lionel in the Service Department took time to answer all of my questions and I really appreciated it! More

by r2pierce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lionel Kinsel
October 15, 2021

I stopped in to have something looked at, so the tech could be prepared for a future visit. Tony facilitated this and Robert the tech went above and beyond and repaired the issue and completed the AEM re More

by Oakmanr
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony and Robert
October 14, 2021

Left two messages on Monday for Wednesday service that were not responded to (wanted to add detailing or reschedule to when I could). When I checked in, I asked my representative if he got my messages an More

by jfinbus1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph
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