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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,481 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,481 reviews

August 04, 2021

Always courteous, good service, very nice waiting area. Prompt appointment. More

by Rdinm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leland Hahn
August 04, 2021

Excellent experience while our car was in for maintenance. Christopher scheduled a loaner ahead of our appointment. We were notified by text of the progress and when our car was ready for pickup. More

by Bella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher, David
August 04, 2021

Best customer service ever, best experience purchasing a used vehicle. Thank you to Tom and John for all you did to make this a wonderful experience! More

by rubarb04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Trujillo, Tom Bolman
August 02, 2021

I was happy with the service. Unfortunately the car cleaning was not spotless and the rims were left dirty. This is not the first time that happened More

by nividic73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I cannot remember
August 01, 2021

We traveled from Farmington, for our appointment to have the (recalled) driver side airbag replaced. Upon arrival, our appointment was not found on the schedule but our Mercedes service agent, Leigh Chapman More

by chlewis4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leigh Chapman
July 28, 2021

I appreciate the professionalism of the gentleman named Ralph at Audi of Albuquerque. He was a delightful young man and answered all of my questions and concerns while my car was there. More

by CM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph
July 28, 2021

dealership went out of their way to help me. I was driving in from Austin and they allowed me to jump the queue. Leigh Chapman exceptional More

by eugene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leigh Chapman
July 28, 2021

Just Awesome… Took the time to make sure I understood the process and when my ride was delayed, even dropped me at my next appointment. (Thank You Wayne and Robert) What a Top Notch Team. All The Best, Bo More

by bobwest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David,Wayne and Robert
July 27, 2021

I was greeted right away and the paperwork was ready to sign. Service and car wash was completed within the estimated time which I appreciate. More

by Mike C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ripple
July 26, 2021

It is always a pleasure to deal with the Audi service department. The work was completed when promised, and I appreciated the shuttle ride to/from my office. More

by Richard Bacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ripple and Blake Stepp
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