
Mercedes Benz of Albuquerque
Albuquerque, NM
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David made it very easy to get the service done on my Q7. He had everything ready to go when I arrived, and my car was ready when promised. Thank you David! He had everything ready to go when I arrived, and my car was ready when promised. Thank you David! More
I waited at the dealership for my annual maintenance. The environment is very pleasant. Ralph was very helpful and cheerful. I liked receiving the video of my car. environment is very pleasant. Ralph was very helpful and cheerful. I liked receiving the video of my car. More
I never worry about receiving proper service from Ralph for my Q7. He explains everything to me in terms I can understand. Ralph introduced me to Bowie one day. I appreciate the talented, detail oriented for my Q7. He explains everything to me in terms I can understand. Ralph introduced me to Bowie one day. I appreciate the talented, detail oriented service Bowie performs because I know that when my car left the shop everything was in order. It gives me peace of mind on the road. Always professional, courteous and friendly experience at Albuquerque’s Audi Dealership. More
It is always a great experience! We book the service when we want, it is fast. The persianas is kind and careful. All done well without further issues we want, it is fast. The persianas is kind and careful. All done well without further issues More
Leland has been my service advisor for many years and has routinely provided excellent customer service for all those years. Now that we live out of state we have to bring my car to ABQ for service. This tim routinely provided excellent customer service for all those years. Now that we live out of state we have to bring my car to ABQ for service. This time due to the service need and that we were in town suddenly Leland was able to fit my service request into the schedule and give me an estimate of what was needed and how to accomplish the service. Leland is a huge reason why I continue to do business what Premier/Mercedes. I have had other service advisors who did not provide this level of service and if the dealership had forced me to use another service advisor I would not have continued to use Premier. More
I've always been treated great. People at this dealership are courteous, professional, and friendly. Blake kept me informed every step of the way until my vehicle vehicle was ready. Very pleased with my visi are courteous, professional, and friendly. Blake kept me informed every step of the way until my vehicle vehicle was ready. Very pleased with my visit. More
Ralph's service and the promptness with which the work was done was outstanding. He exceeded expectations and explained everything that was done very well. was done was outstanding. He exceeded expectations and explained everything that was done very well. More
Great service overall! Just purchased my leased vehicle because I enjoy my ride. However, a little disappointed when asking the service department about a possible 10 or 15 % discount to replace my cracke because I enjoy my ride. However, a little disappointed when asking the service department about a possible 10 or 15 % discount to replace my cracked windshield and the response was sorry, can't do. Thought maybe after purchasing my vehicle after 3 years of no missed payments I might get some kind of reward for being a good customer. More