Mercedes Benz of Albuquerque

The service department is always friendly and helpful as well as efficient! I always have a good experience. So sorry I cannot remember the employee who I worked with. well as efficient! I always have a good experience. So sorry I cannot remember the employee who I worked with. More

Great detail job - easy to work with! Ralph made it all easy, including getting a nice loaner. easy, including getting a nice loaner. More

Yesterday was the first time I had a chance to work with Ralph in the Audi service area. He is very professional and knowledgeable. He even called to let me know that my car was ready...a rare thing indeed. Ralph in the Audi service area. He is very professional and knowledgeable. He even called to let me know that my car was ready...a rare thing indeed. More

Lionel in the Service Department took time to answer all of my questions and I really appreciated it! of my questions and I really appreciated it! More

This is one of the friendliest and informed Audi service departments I have ever dealt with. (My Q5 is my third Audi) Getting to know the staff well enough to trade jokes and restaurant tips. I have work departments I have ever dealt with. (My Q5 is my third Audi) Getting to know the staff well enough to trade jokes and restaurant tips. I have worked with both David and Ralph. What a great team. You are more on time than I am! More

I stopped in to have something looked at, so the tech could be prepared for a future visit. Tony facilitated this and Robert the tech went above and beyond and repaired the issue and completed the AEM re could be prepared for a future visit. Tony facilitated this and Robert the tech went above and beyond and repaired the issue and completed the AEM recall while I waited. There efforts are truly appreciated! Please rank both of them for their outstanding service! More

Nice change from, Audi Denver, where everyone seems to be just on the edge of maintaining control of the business. Blake was on it, every step of the way. A real joy to work with. Enjoy. just on the edge of maintaining control of the business. Blake was on it, every step of the way. A real joy to work with. Enjoy. More

Left two messages on Monday for Wednesday service that were not responded to (wanted to add detailing or reschedule to when I could). When I checked in, I asked my representative if he got my messages an were not responded to (wanted to add detailing or reschedule to when I could). When I checked in, I asked my representative if he got my messages and he said he did not. Result is that I have to bring my car in twice instead of once..... All other aspects of my service were great! More

Everybody is very pleasant and helpful. The appointment reminder text was even very polite. Great attention to detail. reminder text was even very polite. Great attention to detail. More

Ralph was very personable. He got our service done very quickly. We travel to Albuquerque from Taos. Time is always precious for us. Our experiences with all of your staff is always comfortable & friendly. quickly. We travel to Albuquerque from Taos. Time is always precious for us. Our experiences with all of your staff is always comfortable & friendly. More