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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,481 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,481 reviews

July 03, 2021

Great team and service. Easy to work with and was treated fairly. Worked with me until I got what I wanted, service department was very good as well More

by Shar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Trujillo
July 03, 2021

I ordered a new key fob to replace one that I lost. The reprogramming and car wash took an hour…great service! One suggestion: After paying $600 for the new fob and $200 for reprogramming, it would have More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
July 02, 2021

Brought in my Audi for a required software update. Was supposed to take 45 minutes to an hour. I was asked if I wanted a carwash and I said yes. The software update was completed in a timely fashion but More

by Woody52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Vargas, a great service advisor
June 29, 2021

My drop in appointment was fast and easy. I appreciate their ability to see me on short notice on a Friday. More

by Cmcady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
June 29, 2021

All work explained, professional, answered all my questions, very helpful and courteous, all service done very well. Would always recommend them for any service for any Audi. More

by hverhelst9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Vargas
June 25, 2021

Very pleasant experience. Communication was great and my service rep nice to deal with More

by Kristin.hilbert
Recommend Dealer
Yes
Employees Worked With
Travis Nau
June 23, 2021

Work to be done was explained before and after it was done. Leigh kept me well informed of status of work. More

by Kaypaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leigh Chapman
June 22, 2021

Okay, so here are your ten words as requested—fine. More

by Lmwmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Maness
June 19, 2021

Very pleased with my recent service to my Audi Q5. Blake my service rep, was courteous, professional, and answered all my questions. My appointment went very smoothly and my vehicle was clean and ready a he More

by BJ Voveris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake
June 17, 2021

I've never had a negative experience, but David was absolutely amazing to work with. He was very helpful, great attitude, and I left there feeling very satisfied that I own an Audi. Thank you David! More

by Apodaca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
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