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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,540 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,540 reviews

October 16, 2021

This is one of the friendliest and informed Audi service departments I have ever dealt with. (My Q5 is my third Audi) Getting to know the staff well enough to trade jokes and restaurant tips. I have work More

by philippa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
October 15, 2021

I stopped in to have something looked at, so the tech could be prepared for a future visit. Tony facilitated this and Robert the tech went above and beyond and repaired the issue and completed the AEM re More

by Oakmanr
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony and Robert
October 14, 2021

Left two messages on Monday for Wednesday service that were not responded to (wanted to add detailing or reschedule to when I could). When I checked in, I asked my representative if he got my messages an More

by jfinbus1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph
October 14, 2021

Everybody is very pleasant and helpful. The appointment reminder text was even very polite. Great attention to detail. More

by Greatful customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ripple Nathan Archibeque
October 14, 2021

Nice change from, Audi Denver, where everyone seems to be just on the edge of maintaining control of the business. Blake was on it, every step of the way. A real joy to work with. Enjoy. More

by marty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Stepp
October 12, 2021

Ralph was very personable. He got our service done very quickly. We travel to Albuquerque from Taos. Time is always precious for us. Our experiences with all of your staff is always comfortable & friendly. More

by dejames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Vargas
October 05, 2021

I was visiting Albuquerque and the dreaded check engine light lit up on my Porsche. I drove to the dealership without an appointment. They warned me that it might take 2 hours to get my car to a technician More

by Fun Car Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nyles
October 02, 2021

Nile does a great job with Porsche service. Explains everything in detail - no surprises. Nice tower with - a great asset tp Porsche! More

by sharonfoshea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nile
October 01, 2021

Exceptional Sales and Service. Terry and Ralph are the best. Coming from California dealers to here has been a breath of fresh air. More

by Bduster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Mannes, Ralph Vargas
September 30, 2021

Nile is terrific. You are lucky to have him. Can't beat Prompt and Perfect! More

by DV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nile
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