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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,476 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,476 reviews

May 06, 2021

All went well with drop off and pick up. The promised service was completed not only timely but well done. Unfortunately they lost the 5th star because they did not wash the car before the returned it to More

by chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
May 05, 2021

I have consistently have had great service from this dealership. I especially enjoy working with Nile, as he is very attentive and genuinely concerned about keeping me informed and thoroughly explainin More

by Georgia Boy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nile Reneker
May 04, 2021

always a great experience. friendly, prompt and always willing to lend a helping hand, or hands, or whatever it takes to get this review to 25 More

by rquintana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel
May 03, 2021

Easy reception, "Lionel Kinsel" was knowledgeable of my maintenance problem, a Comfortable waiting Area while waiting for the repairs to be completed in quite a timely manner. Most importantly, my Mercedes More

by thomasonelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lionel Kinsel and Randy Chavez
May 03, 2021

Clint was great to deal with - helpful, knowledgeable, and very personable. Nile is always terrific to deal with on service matters. Travis, Margot and Tattiana provided very helpful support. You have a g More

by paulwfox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint, Travis, Nile, Margot, Tatiana
May 01, 2021

It was a very pleasant experience. I was very quickly greeted by Mr. Lopez and ushered in to meet with Mr. Chapman. It was a simple visit for a Pollution Management Inspection but I was treated with grea More

by bipeabq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Lopez and Mr. Chapman
April 30, 2021

Neils kept me informed about progress he called me about 4 times over a two day period. He went into detail on what they were finding. More

by Dale mccleskey4066
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niels
April 29, 2021

Everything was great. Travis took good care of me and my beautiful SUV. This was my first service on my Porsche Cayenne since I brought it. More

by hstrasburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Nau
April 29, 2021

I recently had a service on my Audi. Basically an oil change and inspection. It took slightly longer than I expected but the service seemed good and the service person Ralph Vargas was very very good an More

by paolo
Recommend Dealer
Yes
Employees Worked With
Ralph Vargas, talked to Terry in sales
April 27, 2021

Travis was very patient with multiple calls and requests from me before the service on my Porsche even started. He was very helpful! Thank you! More

by Donna S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
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