Mercedes Benz of Albuquerque

I have two Porsches serviced at Porsche of Albuquerque and over the years every experience has been excellent. Given that I live 160 miles from the dealership, I usually wait. The service on the cars is and over the years every experience has been excellent. Given that I live 160 miles from the dealership, I usually wait. The service on the cars is always commenced immediately to that my wait time is minimized, and Nile keeps me up to date on the progress and whether or not there are any issues. I am always offered a loaner vehicle, though I only use a loaner when the work on my car is going to take more than a day. Whichever vehicle is serviced is always returned washed, which is a nice touch. More

I always have great service with the team at Audi of ABQ. From check in, to service and again at check out they are always, courteous, professional and the service is complete at the estimated time. From check in, to service and again at check out they are always, courteous, professional and the service is complete at the estimated time. More

Adolfo Montes was my service advisor. He is a new adition to the service department but he performed very well. He listened to my concerns and rendered great customer service. He has a go He is a new adition to the service department but he performed very well. He listened to my concerns and rendered great customer service. He has a good personality, and demonstrated a welcoming and friendly demeanor. This department has been performing beautifully since Greg - the new service Manager came on board. More

Nile was able to accommodate me after a scheduling issue preventing me from having to make another 190 mile round trip to the dealership. Great communication and timely service. preventing me from having to make another 190 mile round trip to the dealership. Great communication and timely service. More

Lee was able to accommodate same day service on my vehicle without an appointment. I live in Santa Fe and the dealer there was not able to schedule me until 25 days after my request. This service de vehicle without an appointment. I live in Santa Fe and the dealer there was not able to schedule me until 25 days after my request. This service department in albuquerque provides excellent customer care! More

Always very courteous and helpful, I appreciate the excellent work excellent work More

Audi service with Blake Stepp was outstanding. Very good overview with expected time and possible issues. Waiting area was comfortable both upper level and ground floor. Too bad the coffee machine in Audi overview with expected time and possible issues. Waiting area was comfortable both upper level and ground floor. Too bad the coffee machine in Audi area was inoperative. More

Terrific follow up and explanations for the work being done. The video of my car with recap of what was done was a new experience and much appreciated. done. The video of my car with recap of what was done was a new experience and much appreciated. More

Excellent help from Service Writer David and Technician Samuel. Nearly new and very clean loaner. No waiting for loaner. Good job keeping me informed of my vehicle's service progress and results. Samuel. Nearly new and very clean loaner. No waiting for loaner. Good job keeping me informed of my vehicle's service progress and results. More