Mercedes Benz of Albuquerque

Exceeded our expectations. We enjoyed the inventory. Ease of doing business. Service at the dealership. Sevice after the sale. Sales Ray was very knowledgeable and helpful and J We enjoyed the inventory. Ease of doing business. Service at the dealership. Sevice after the sale. Sales Ray was very knowledgeable and helpful and John in finance wrapped it up nicely. The experience was actually enjoyable. We love.our car. More

Excellent Customer Care I have purchased two new Audis from this dealership group in the last two years. Every point of the purchasing process was simple and straightforward. I have purchased two new Audis from this dealership group in the last two years. Every point of the purchasing process was simple and straightforward. I appreciated the transparency of everyone involved from John Fresquez in Finance to Dave Orso and Jesse Baca in Sales and Robert Bostwick, the General Manager. Having been an Audi Service customer for the last two years, I can also say each and every service experience I have had was excellent. I highly recommend this dealership for their honesty and fairness and the respect they give their customers. More

CPO purchase Even though my old car (2008, CLK350 Cabriolet) had problems the dealer was willing to give me enough in trade that I felt comfortable purchasing my 2 Even though my old car (2008, CLK350 Cabriolet) had problems the dealer was willing to give me enough in trade that I felt comfortable purchasing my 2016 SLK200 hardtop convertible. More

After four Porsches, they're pretty good. I've had four Porsches in maybe 15 years. The same salesman sold me all four. He has been wonderful to work with. That alone says a lot about this I've had four Porsches in maybe 15 years. The same salesman sold me all four. He has been wonderful to work with. That alone says a lot about this dealership. I can not recommend them highly enough. They are that decent. More

Excellent Service is the Standard First Parts: Pedro in parts is courteous and down to earth. He knows Mercedes Benz and can help to make the best possible solution(s) when trying to c First Parts: Pedro in parts is courteous and down to earth. He knows Mercedes Benz and can help to make the best possible solution(s) when trying to complete a task as a DIY. If they don't have it, he can get your part in as soon as possible as well. Always a Professional!!Always attention to Detail!!! Second Service: The entire service department is a true concierge for our automobiles. Leland in Service is Outstanding. He treats every customer with the dignity and respect expected with this tier of vehicle. He is a problem solver and a solution maker. Always a Clean and professional environment. I've been a Stateside Benz owner since 2006 and this dealership has maintained a high level of excellence as the Standard. More

Patient & fair Went in looking at Audi and Porsche platform cousins. Mercedes sales rep was available and assisted us patiently over three different days of visiting Went in looking at Audi and Porsche platform cousins. Mercedes sales rep was available and assisted us patiently over three different days of visiting, test driving and considering the available cars and options. No hard sell or keeping keys to make you stay. Settled on surprisingly perfectly sized and ultra comfortable Audi. Business office went through their mandatory list of available products but there was no hard sell there either. Everyone was very pleasant. Would do business with them again anytime. More

Great customer service the dealership salesforce were extremely helpful and knowledgeable in assisting me with an auto selection, I had been interested in 2 models and they the dealership salesforce were extremely helpful and knowledgeable in assisting me with an auto selection, I had been interested in 2 models and they took the time to show me both and also had relevant alternatives. Purchasing autos is not my favorite activity and the sales staff made the process quick and low pressure. More

Great experience This was our second visit here and both times the sales guys were nice but not pushy. Gave information without "trapping" us in an office. Made us fee This was our second visit here and both times the sales guys were nice but not pushy. Gave information without "trapping" us in an office. Made us feel valued as a customer....hard to find that in car sales More

Shorted electrical system. After unsatisfactory visit to the local carwash (the workers there managed to somehow break a component and caused a short under the driver's seat), t After unsatisfactory visit to the local carwash (the workers there managed to somehow break a component and caused a short under the driver's seat), the service department managed to find, then fixed/replaced shorted components. More

Saftey recall repair Once the date and time for the safety recall servicing was set everything went like clockwork. Nile and his staff were as helpful as possible. I was Once the date and time for the safety recall servicing was set everything went like clockwork. Nile and his staff were as helpful as possible. I was given a Macon as a loaner for the day and my Panamera was ready exactly on schedule complete with a s wash and a tire check up. More