Back

Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,528 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

Directions

By Type

Showing 3,528 reviews

March 27, 2021

Great customer service. Quality of work. Met all promises in a timely fashion. Nice waiting area and courtesy shuttle. Love our new Q7 as well! More

by bruce.galpert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Stepp
March 21, 2021

Great service, very timely! I arrived an hour early, the service department was able to squeeze me in and I left with my Porsche at my actual appointment time. Thank you for the complimentary wash! More

by Cory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nile @ Porsche
March 21, 2021

The service department was prepared for my arrival and very efficiently got me checked in, loaner car ready and when I picked up the vehicle the next day the efficiency was similar. All service issues wer More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
March 21, 2021

Great service advisors that very knowledgeable and always helpful with explaining what needs to be done. My vehicle always comes back cleaned and running great More

by stanbenavidez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee
March 20, 2021

I really appreciated Oscar’s (and Michael’s) efforts to meet our needs. John In Finance was very efficient and a joy to work with. I find the dealership to have friendly and professional personnel in both More

by Mollymcintosh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See above
March 18, 2021

I appreciate the positive support I receive from service technicians and sales people. I know it is in everyone's interest to suggest ways that add to price, but I sense I receive honest recommendations.l More

by abx002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nile Renneker, Terry Maness
March 18, 2021

Excellent service coordination with the techs from David. Audi arranged for me to get in for warranty service the same day that error codes appeared on the car. Car wash at the end was an added bonus. More

by VIMAXCO
Recommend Dealer
Yes
Employees Worked With
David
March 17, 2021

Excellent service (Leland). Done professionally and earlier than expected. I was kept informed of each step. The waiting area was clean as was my AMG. More

by razco1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leland
March 16, 2021

Seamless; arrangements for loaner were made in advance, agreement for same texted to me, drop off took ten minutes, pickup equally fast. Staff courteous and professional. More

by richard n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
March 12, 2021

Easy and fast with outstanding customer service from tech to courtesy driver! Called Leland and hes said bring it in and he would trouble shot window, and then fixed it within 2 hours! Please remember the co More

by Masog13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leland Haun
...
296
...