Mercedes Benz of Albuquerque

The staff did a great job and f got the work completed in the time they said they would . The support team was very helpfu in the time they said they would . The support team was very helpfu More

Impressive customer service...always! Never a long wait and always ready to assist. The team goes above and beyond to ensure your visit is excellent. and always ready to assist. The team goes above and beyond to ensure your visit is excellent. More

Sales and service personnel are professional, friendly, and knowledgeable. Excellent communication via text and email. I appreciated a service technician walking me through some of the technology, which and knowledgeable. Excellent communication via text and email. I appreciated a service technician walking me through some of the technology, which was new to me. More

Nile Reneker is a superb service manager with exceptional knowledge. the entire porsche service team communicated every step of the way. the shuttle was great and very convenient. knowledge. the entire porsche service team communicated every step of the way. the shuttle was great and very convenient. More

Nile was terrific. Handled several reschedules (weather related) and made my whole service experience a great one. On top of that, he did a bit of research on our classic Porsche which was very much apprec related) and made my whole service experience a great one. On top of that, he did a bit of research on our classic Porsche which was very much appreciated. Very professional and knowledgeable guy! More

Mile is knowledgeable and has a terrific profession manner. Great on follow up on issues related to spark knock and installation of license plate frame manner. Great on follow up on issues related to spark knock and installation of license plate frame More

Super knowledgeable. Quick acting, got us through the process without undue delay. Found an exact vehicle to correspond to our desires. And we wish him a Merry Christmas... process without undue delay. Found an exact vehicle to correspond to our desires. And we wish him a Merry Christmas... More

Great service! I left my hearing aids in my car inadvertently and Leland arranged for a courrier to drop them at my office. Amazing level of customer care! inadvertently and Leland arranged for a courrier to drop them at my office. Amazing level of customer care! More

Audi, not Mercedes this time and everything was outstanding. Polite, caring & took great care of us. We were driving across country and had no planned on this stop - when our AddBlue light came o outstanding. Polite, caring & took great care of us. We were driving across country and had no planned on this stop - when our AddBlue light came on at 3pm on a Saturday afternoon 125 miles outside of Albuquerque - we were afraid we would be stranded until Monday morning, but your team made sure that wasn’t the case. Thank you - Thank you! More

Good service. Nile is very nice. However, we discussed a minor following problem. I removed a rain sensor fuse from my vehicle, because I don't like how it works. Automatic day/night display immediately sto minor following problem. I removed a rain sensor fuse from my vehicle, because I don't like how it works. Automatic day/night display immediately stopped responding. I suspect the same fuse serves daylight sensor. I discussed it with Nile, but he did not have an answer or explanation. Manual specifies that that that fuse is only for rain sensor which I strongly suspect it is not. Not a big problem, but a Porsche dealer should know this stuff. Thank you More