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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,817 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,817 reviews

January 29, 2026

Nile was very professional and communicative with us. We needed some body work done and he facilitated that for us as well and saved us driving from Santa Fe to drive our car a short distance for that o More

by ANGELA71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile
Jan 30, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Angela! I'm thrilled to hear that you had a great experience with Nile at Mercedes-Benz of Albuquerque. It's fantastic that he was able to assist you with the bodywork and make your visit more convenient. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Brice Hamilton Sales Manager bhamilton@mercedesabq.com

January 28, 2026

Very professional and friendly service manager. She was great at communicating what was on the contract and very efficient at following up and updating. She should be valued as a great employee f More

by PSTEWART70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylee, Javier Montes
Jan 28, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m happy to hear that you had such a positive experience with our service manager at Mercedes-Benz of Albuquerque. Communication and efficiency are very important, and it’s fantastic to know that these qualities stood out during your visit. I truly appreciate your kind words and hope to see you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

January 28, 2026

I took my car in for routine B maintenance, greeted promptly, provided a loaner car and mine was done when promised. Oscar and Cristian were both a pleasure to work with. More

by JLMK12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar and Cristian in the service Dept
Jan 28, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words! I’m happy to hear that your experience with Mercedes-Benz of Albuquerque was smooth and that Oscar and Cristian provided excellent service during your routine B maintenance. I appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

January 28, 2026

I was there for a repair to my Audi and Fred was fantastic. He was very communicative about timing and the estimate. I do not live in Albuquerque and there are other Audi dealerships that are clos More

by MONICA.GUARD11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Jan 28, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for taking the time to share your experience, Monica! I’m glad to hear that Fred provided you with fantastic service during your repair. At Mercedes-Benz of Albuquerque, we strive to be honest and responsive, and I’m happy it made a difference for you. I appreciate your commitment to making the drive to see us and look forward to assisting you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

January 27, 2026

Nile Reneker was great - I believe he is the Service Dept Mgr. Returns calls and gets the job done. The new shuttle driver was very courteous etc. More

by LYNN34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile Reneker is excellent and very helpful
Jan 27, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Lynn! We're thrilled to hear about your positive experience with Nile and our shuttle driver at Mercedes Benz of Albuquerque. We appreciate your feedback and hope to see you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

January 25, 2026

Professional salesman, as soon as I stepped foot on the dealership I was greeted by Bryce and helped and was very attentive until we completed the purchase of my vehicle. More

by JFAVELA0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs, Javier Montes
Jan 25, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words! I'm thrilled to hear that Bryce provided you with excellent service during your visit to Mercedes Benz of Albuquerque. I appreciate your feedback, and we look forward to welcoming you back for your next vehicle needs. Enjoy your new vehicle! Sincerely, Brice Hamilton Sales Manager bhamilton@mercedesabq.com

January 25, 2026

I love the ABQ dealership! They go above and beyond helping their customers! I cannot say enough good things about them!! Thank you More

by mjkpjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Jan 25, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I truly appreciate your kind words and am pleased to hear that you had such a positive experience at Mercedes Benz of Albuquerque. Our team strives to go above and beyond for our customers, and it’s great to know that it shows. We look forward to serving you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

January 24, 2026

The folks in the service departments were fantastic. I brought my car in for what I thought was a extraordinary repair and expected it to take most of the day, but I got my car back two hours. More

by MCMAHONR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Jan 24, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I'm thrilled to hear that our service team at Mercedes Benz of Albuquerque exceeded your expectations and got your car back to you so quickly. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

January 23, 2026

We were in a time crunch and Javier stepped up and saved the day!! You have a great crew there! Thank you!! More

by roast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Jan 23, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I'm thrilled to hear that Javier was able to step up and assist you during your time crunch. Our team at Mercedes Benz of Albuquerque always aims to provide exceptional service, and it’s great to know that we met your expectations. We appreciate your kind words and look forward to serving you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

January 23, 2026

Nile was amazing! Very professional and excellent service. Javier checked in on me while i waited. More

by JIMBOFAIRLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Jan 23, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words! I'm thrilled to hear that you had an excellent experience with Nile and that Javier took the time to check on you. Your satisfaction is our priority at Mercedes Benz of Albuquerque. We look forward to seeing you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com