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Mercedes Benz of Albuquerque

Albuquerque, NM

4.7
4,059 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 4,059 reviews

September 02, 2026

This was our first MB. We thought the experience would be better. We were told that there were no longe swag gifts. Other than that. It was ok More

by TRAPDNAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Skaggs
Sep 04, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your feedback. I appreciate you choosing Mercedes Benz of Albuquerque for your first Mercedes-Benz experience. While I'm glad to hear that your visit was okay, I understand that the absence of swag gifts was disappointing. We value your input and encourage you to reach out to us directly if you have any further concerns or suggestions. We hope to provide an even better experience on your next visit. Sincerely, Michael Murchio Sales Manager mmurchio@mercedesabq.com

September 01, 2026

I was incredibly pleased and impressed with the quality and efficiency of the work done through the Audi service department More

by JOHNNYMCM70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake in the Audi service department
Sep 02, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your positive feedback, Johnny! I truly appreciate your kind words about the quality and efficiency of the service department here at Mercedes Benz of Albuquerque. We strive to provide exceptional service to all customers. We hope to see you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

August 29, 2026

Everyone seems to be excited to work at this dealership. Everyone seems to very knowledgable and professional. More

by Connibouchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Aug 30, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful feedback! I’m thrilled to hear that you had a positive experience at Mercedes Benz of Albuquerque. We take pride in providing knowledgeable and professional service, and it's great to know that it resonated with you. We look forward to seeing you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

August 29, 2026

This dealer is perfection at it's finest, truly professional and warm welcoming Diego was the most helpful salesperson I have ever had the pleasure of working with. The general manager was also j More

by RALPHM1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego salesman, Joseph financing. , Anthony Jio, Trevor Skaggs, Javier Montes
Aug 30, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Ralph! I'm thrilled to hear about your positive experience at Mercedes Benz of Albuquerque. It's fantastic that Diego made your purchase easy and enjoyable, and I appreciate your kind words about our commitment to service. We're delighted to have you as a valued customer and look forward to assisting you with any future vehicle needs. Enjoy your new purchase, and see you next time! Sincerely, Michael Murchio Sales Manager mmurchio@mercedesabq.com

August 27, 2026

Great friendly service and nice space only problem is it is such a very long drive More

by DWOR11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Aug 28, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words about the friendly service and nice atmosphere at Mercedes Benz of Albuquerque! I appreciate your feedback and understand that the drive can be lengthy. We hope to see you again soon and will continue to strive for excellence in your future visits! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

August 27, 2026

Appreciated the fast efficient service. Nile is an outstanding manager. Also thought the video was helpful. More

by NANCYFBERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile, Daniel (who picked up my car)
Aug 27, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words! I’m thrilled to hear that you appreciated the fast and efficient service at Mercedes Benz of Albuquerque. It's great to know that Nile made a positive impression and that you found the video helpful. We look forward to seeing you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

August 26, 2026

We recently acquired our Sprinter in another state as the chassis of a RV. On our trip home, we had a couple of minor issues. We are impressed that Mercedes-Benz of Albuquerque has a Sprinter specialist, Jav More

by PAWOODBRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Aug 26, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your review! I’m glad about your positive experience with Javier at Mercedes Benz of Albuquerque. It's great to know that our team could assist you with your RV during your trip. We appreciate your trust in us and look forward to serving you again in the future. Safe travels! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

August 24, 2026

Professional clean service oriented . I have been a long time customer and have never been disappointed, my latest purchase experience continued a tradition in f professional service . More

by MWEINPBS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryce
Aug 25, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I truly appreciate your loyalty as a long-time customer of Mercedes Benz of Albuquerque. It’s fantastic to hear that your latest purchase experience upheld our tradition of professional service. We look forward to serving you again in the future! Sincerely, Michael Murchio Sales Manager mmurchio@mercedesabq.com

August 24, 2026

My first time at Mercedes of Albuquerque. Called for warranty and service work and got in within a day. Javier Monte, the Sprinter Service guy was great. Service tech’s video was helpful. Don More

by SSCHOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Aug 24, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m thrilled to hear that your first experience at Mercedes Benz of Albuquerque was such a positive one. It's great to know that Javier made you feel valued and provided you with the help you needed. We appreciate your feedback on the service video and the timely completion of your work. We look forward to welcoming you back in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

August 23, 2026

They have great service. ..are friendly...and cost effective. Nile Redeker is excellent to work with. More

by hcw709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile Redeker, Javier Montes
Aug 23, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with our friendly team and found our services cost-effective. It's fantastic to know that Nile made a positive impact during your visit. We look forward to seeing you again at Mercedes Benz of Albuquerque! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com