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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,540 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,540 reviews

November 20, 2020

Great overall service! Very professional and attentive to customer needs. David Ripple is a joy to work with...always pleasant, well informed and thorough! Appreciate the comfortable waiting area and ame More

by jodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ripple
November 18, 2020

Very professional Easy explanation what I need in near future Free drink at lounge where I relaxed while I was waiting for the service Very good impression over all. More

by KKimura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Chapman
November 16, 2020

Outstanding service group. I highly recommend them for their integrity and commitment. Leigh is a great advisor who kept me posted and ensured I was satisfied More

by Paul w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh
November 13, 2020

Amazing experience and pleasure to work with Nile , CJ and Clint at Porsche department and Leland at Mercedes. Knowledgeable and friendly. Nile is absolutely amazing and helpful More

by Tatiana Klimov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nile, CJ, Clint, Leland
November 09, 2020

Great personable service. Great amenities in the waiting area, comfortable with nice coffee selection. Thorough communication keeping me informed with the status and nice video by the tech. More

by tmildren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Vargas
November 06, 2020

Everything was fine. Although when given the price for the tires, i assumed that included install, so it did get expensive . this is more words as requested More

by colin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry and Ralph
November 06, 2020

Professional, friendly staff. They get the job done in a timely fashion. My car is always clean and runs great when I pick it up. The best!! More

by rosswelke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nile Renecker
November 03, 2020

Service was performed professionally as always. Leland Haun is excellent as he has been for many years. They streamlined their loaner car procedure to make it much more efficient than in the past few year More

by dickk31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leland Haun
November 02, 2020

Excellent service. They got my car services quickly and I appreciate that. Leigh was very helpful and made sure I had a good visit and my car was taken care of. More

by enrique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh
October 31, 2020

New service rep on the desk, was very helpful and kept me up to date on progress of service. Good information on next service needs and timing. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, it was someone new on the service desk and I have his name on a card at home and not with me.
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