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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,542 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,542 reviews

September 13, 2020

Everyone at the Mercedes Benz of Albuquerque dealership is helpful and friendly. They treat you like family the minute you walk in. The service advisors are very knowledgeable and the technicians get my ca More

by Kelly Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee, Mahayla
September 12, 2020

Recall for Air bag and Steering ground performed quickly and efficiently, David gave me a ride to the house and picked me up when car was ready. MB had been washed when I picked it up. More

by svensk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leland, David
September 11, 2020

Leigh Chapman is an excellent representative. He contacted me and made sure I was aware of the status of my vehicle/satisfied with my experience. More

by tonybrownusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Chapman
September 11, 2020

Great customer service! I've been to many dealerships in my life time and Mercedes Benz of Albuquerque is one of the best. Nile Reneker, my service advisor, is extremely knowledgeable and very helpful. Wond More

by BEN70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NILE RENEKER
September 11, 2020

The problem was diagnosed and repaired quickly, and they did scheduled maintenance in the same visit. The staff was friendly and helpful. COVID precautions were followed. It was a great experience! More

by korourke17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Vargas
September 11, 2020

Everyone I dealt with was very friendly. But, be sure not to talk about problems with customers in front of other customers. I witnessed this a few times during my 2-hour wait. More

by Mitchel_N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leland, another unknown male
September 10, 2020

Nile always does a great job! He is professional and fast and friendly and treats me well. I appreciate his effort and conduct. He is a pleasure to work with More

by thale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nile
September 09, 2020

Great service when I arrived with my vehicle. Directions were followed to have my car serviced. The Staff was very friendly and listened to my concern More

by jedimasterfranklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
September 06, 2020

Stopped at dealership in middle of a trip to get brakes fixed. Turns out, they needed to be replaced-- so happy with quick, outstanding service! More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
September 05, 2020

It was all good ! The shuttle guy was great and every body else too, the car wash was awesome ! The show room was pristine and the dream cars super cool ! Thanks ! More

by brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I Think the shuttle guys name was Dave and the service man was Anthony.
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