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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,890 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,890 reviews

August 04, 2021

Always courteous, good service, very nice waiting area. Prompt appointment. More

by Rdinm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leland Hahn
August 04, 2021

Excellent help from Service Writer David and Technician Samuel. Nearly new and very clean loaner. No waiting for loaner. Good job keeping me informed of my vehicle's service progress and results. More

by Bruce/Santa Fe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Samuel
August 02, 2021

I was happy with the service. Unfortunately the car cleaning was not spotless and the rims were left dirty. This is not the first time that happened More

by nividic73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember
August 01, 2021

We traveled from Farmington, for our appointment to have the (recalled) driver side airbag replaced. Upon arrival, our appointment was not found on the schedule but our Mercedes service agent, Leigh Chapman More

by chlewis4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Chapman
July 28, 2021

I appreciate the professionalism of the gentleman named Ralph at Audi of Albuquerque. He was a delightful young man and answered all of my questions and concerns while my car was there. More

by CM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph
July 28, 2021

Just Awesome… Took the time to make sure I understood the process and when my ride was delayed, even dropped me at my next appointment. (Thank You Wayne and Robert) What a Top Notch Team. All The Best, Bo More

by bobwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David,Wayne and Robert
July 28, 2021

dealership went out of their way to help me. I was driving in from Austin and they allowed me to jump the queue. Leigh Chapman exceptional More

by eugene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Chapman
July 27, 2021

I was greeted right away and the paperwork was ready to sign. Service and car wash was completed within the estimated time which I appreciate. More

by Mike C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ripple
July 26, 2021

It is always a pleasure to deal with the Audi service department. The work was completed when promised, and I appreciated the shuttle ride to/from my office. More

by Richard Bacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ripple and Blake Stepp
July 24, 2021

David made it very easy to get the service done on my Q7. He had everything ready to go when I arrived, and my car was ready when promised. Thank you David! More

by teamrsk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
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