Mercedes Benz of Albuquerque

Great! Trish was great to work with. She showed us multiple options in our price range. We decided on an Audi A4 and could not be happier! Trish was great to work with. She showed us multiple options in our price range. We decided on an Audi A4 and could not be happier! More

Super nice staff! Feel very welcomed when I pulled up to the service department. I appreciate the excellent service at drop off and pick up! the service department. I appreciate the excellent service at drop off and pick up! More

Fixed it! My car required replacement of a simple part which I’d previously purchased thinking I’d do it myself. I basically ran out of time and maybe motivati My car required replacement of a simple part which I’d previously purchased thinking I’d do it myself. I basically ran out of time and maybe motivation and set up appointment for dealer to do it. They did and problem is solved. More

Wonderful Service We purchased a new A3 Premium Plus with the Tech Package on October 3, 2019. After a short period we determined we wanted locking wheel bolts install We purchased a new A3 Premium Plus with the Tech Package on October 3, 2019. After a short period we determined we wanted locking wheel bolts installed on the vehicle. We called Audi ABQ and were put in touch with Daniel Lujan. We told Daniel what we wanted and he arranged to have the locking wheel bolts put aside at the parts department and made us an appointment to have them installed in one working day. When the wheel bolts were installed (about an hour) we learned that the labor fee for installation was being waived. We couldn't be happier and would highly recommend AUDI ABQ service and Daniel Lujan as a great service advisor. More

Professional and Personable I visited numerous dealerships; this is the only dealership that did not assume I could not afford their cars and try to sell me a used car. Thank You I visited numerous dealerships; this is the only dealership that did not assume I could not afford their cars and try to sell me a used car. Thank You! More

Solid Recently purchased two sprinter vans. Claude was great. Good follow up and friendly through sales process. Started process on internet and finished Recently purchased two sprinter vans. Claude was great. Good follow up and friendly through sales process. Started process on internet and finished in store. In fact purchased one then came right back to get a 2nd one. More

Excellent experience Claude was great to work with. Answered all our questions and researched those questions when he didn’t know the answer. He allowed us time to th Claude was great to work with. Answered all our questions and researched those questions when he didn’t know the answer. He allowed us time to think about the purchase which I really appreciated. No pressure to make a decision but time to make a decision. More

Good experience A good experience. 30,000 mile check up and recall notice work. Expected to take 2.5 hours, completed in 1.5 hours as an additional tech freed up. ver A good experience. 30,000 mile check up and recall notice work. Expected to take 2.5 hours, completed in 1.5 hours as an additional tech freed up. very comfortable waiting area and helpful staff. More

Exceptional Service Advisor Leland Haun has taken care of me and 3 MB's for several years, I can always count on him to provide exceptional customer service with Service Advisor Leland Haun has taken care of me and 3 MB's for several years, I can always count on him to provide exceptional customer service with a smile. Your service department is the reason I continue to buy and drive Mercedes Benz More

Mercedes Roadside Service technician was very professional during the service of my RV at my house. He diagnosed the problem immediately, called to ensure my vehicle was stil technician was very professional during the service of my RV at my house. He diagnosed the problem immediately, called to ensure my vehicle was still under warranty. He changed out the battery very quickly and answered all my questions. I am very pleased with the overall experience with this service. More