Mercedes Benz of Albuquerque
Albuquerque, NM
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I love my Audi and the Albuquerque team I just bought my 5th Audi Q5. I’ll never drive anything but an Audi - and your team always treats me like I’m royalty. I love everyone over there. I just bought my 5th Audi Q5. I’ll never drive anything but an Audi - and your team always treats me like I’m royalty. I love everyone over there. More
Macan recall service completed Nile and the service techs did a great job in addressing a recall on the Macan S and also did an engine management unit update. Washed the car and it Nile and the service techs did a great job in addressing a recall on the Macan S and also did an engine management unit update. Washed the car and it looks great. More
Great Service in this rough time Terry at Audi was called during this rough time and stay at home order. He brought a new Audi A6 for us to look at. After viewing we took the next Terry at Audi was called during this rough time and stay at home order. He brought a new Audi A6 for us to look at. After viewing we took the next day to work out the details on a different color A6 and made the deal. On Monday he delivered our beautiful new Audi. Great person to work with, very knowledgeable and friendly. More
Nile in service was very kind and helpful. After my Porsche Cayenne had been vandalized, Nile and his service team repaired and cleaned my vehicle and got me back on the road in great time. Porsche Cayenne had been vandalized, Nile and his service team repaired and cleaned my vehicle and got me back on the road in great time. More
Excellent, problem fixed, car washed and out the door I came in with tire warning... Blake was responsive and efficient. My wait and the cost of service was as quoted. The waiting area was comfortable a I came in with tire warning... Blake was responsive and efficient. My wait and the cost of service was as quoted. The waiting area was comfortable and friendly. I appreciate having such a friendly, efficient place to take my car when I have scheduled and unscheduled needs. Thank you More
Audi of Albuquerque is an incredibly service oriented dealership. The people are genuinely interested in helping customers, time is valuable and they work to ensure efficiency an excellent service at the dealership. The people are genuinely interested in helping customers, time is valuable and they work to ensure efficiency an excellent service at the same time. If given a choice, I will always drive an Audi and always take it to Audi of Albuquerque for service. More
Incredible, efficient, courteous, professional, and on time! My service experience could not have been better. I was greeted on arrival and quickly provided with a summary of the work to be performed. I did add My service experience could not have been better. I was greeted on arrival and quickly provided with a summary of the work to be performed. I did add another item that has been bugging me lately, and they of course said they would address my concern. I was shown my loaner vehicle and I was quickly on my way. I was contacted by phone after a couple of hours to let me know all work, including my additional item of concern, had been addressed and that my Audi was ready. I knew the charges and they were exactly as anticipated. No charge for fixing my small area of concern. Because I was able to pay online prior to returning to the dealership, I literally arrived, handed over my loaner keys and was back in my car enroute home within just a couple of minutes. Incredible experience! More
need more Covid19 awareness, sadly I sat in the waiting room a few hours - there was only a few of us there, BUT not once did I see anyone wipe down any surfaces and/or seating areas as I sat in the waiting room a few hours - there was only a few of us there, BUT not once did I see anyone wipe down any surfaces and/or seating areas as customers came and went. In other business I have been they are extremely aware of this. Just saying. Thank you. Still love Mercedes though. More
flapping noise until ar warms up. Disappointing that the shop could not reproduce. But assured that nothing major wrong. So far, I have not heard the noise again. My first Porsche expe Disappointing that the shop could not reproduce. But assured that nothing major wrong. So far, I have not heard the noise again. My first Porsche experience. So far, everyone friendly. More
Personal and professional customer service The service desk at Porsche is and has always been exceptionally customer service oriented, personal attention and professional assistance. The "face" The service desk at Porsche is and has always been exceptionally customer service oriented, personal attention and professional assistance. The "face" of the Porsche dealership! More












