Mercedes Benz of Albuquerque

Patient & fair Went in looking at Audi and Porsche platform cousins. Mercedes sales rep was available and assisted us patiently over three different days of visiting Went in looking at Audi and Porsche platform cousins. Mercedes sales rep was available and assisted us patiently over three different days of visiting, test driving and considering the available cars and options. No hard sell or keeping keys to make you stay. Settled on surprisingly perfectly sized and ultra comfortable Audi. Business office went through their mandatory list of available products but there was no hard sell there either. Everyone was very pleasant. Would do business with them again anytime. More

Shorted electrical system. After unsatisfactory visit to the local carwash (the workers there managed to somehow break a component and caused a short under the driver's seat), t After unsatisfactory visit to the local carwash (the workers there managed to somehow break a component and caused a short under the driver's seat), the service department managed to find, then fixed/replaced shorted components. More

Patient We had a lot of choices available and the sales representative was patient and helped us narrow down to two after multiple test drives. We are please We had a lot of choices available and the sales representative was patient and helped us narrow down to two after multiple test drives. We are pleased with the vehicle we finally decided on. More

Saftey recall repair Once the date and time for the safety recall servicing was set everything went like clockwork. Nile and his staff were as helpful as possible. I was Once the date and time for the safety recall servicing was set everything went like clockwork. Nile and his staff were as helpful as possible. I was given a Macon as a loaner for the day and my Panamera was ready exactly on schedule complete with a s wash and a tire check up. More

Thanks for the Help! This is the second time I have needed their Help, while driving from Texas To Colorado. on both times, they have been awesome and so helpful!! ma This is the second time I have needed their Help, while driving from Texas To Colorado. on both times, they have been awesome and so helpful!! making it possible for a "Walk-in" to continue my journey!!! thanks SO MUCH!!! More

Professional and kind The day I brought my Audi in for service the staff was short handed and very busy. Everyone continued being professional, kind and efficient in spite The day I brought my Audi in for service the staff was short handed and very busy. Everyone continued being professional, kind and efficient in spite of the hectic atmosphere. More

Audi recall I came in for a recall issue on my A5 2013. The Service crew was polite professional and very kind they even gave me a ride home and pick me up in t I came in for a recall issue on my A5 2013. The Service crew was polite professional and very kind they even gave me a ride home and pick me up in the car was done and to my surprise I had a complementary wash thanks guys keep up the great work ! More

professional excellent service booked appt next day was in and out promptly everything done right no complaints courteous and helpful service from all employees and service writer booked appt next day was in and out promptly everything done right no complaints courteous and helpful service from all employees and service writer could not ask for better gave courtesy car which was invaluable More

Great Service Advisor My Service Advisor, John Kline does an outstanding job!! Maybe the best at his role I've seen in many years including several Mercedes/Audi folks at My Service Advisor, John Kline does an outstanding job!! Maybe the best at his role I've seen in many years including several Mercedes/Audi folks at your dealership. Thanks to him! More

Best customer service. Daniel is always go above and beyond to do his job, make me feel very warm welcome as every time. great customer service, best contact person, wonder Daniel is always go above and beyond to do his job, make me feel very warm welcome as every time. great customer service, best contact person, wonderful system with reminding appointment, show the concern & care. More