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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,478 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,478 reviews

October 02, 2024

Javier, Sprinter Service Manager, went above and beyond in customer service. The service delay was not his fault but he made sure I was a satisfied client and will continue to return to this remarkable dea More

by WINDIGO906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
October 02, 2024

Wonderful service. Bad choice of purchase for a car. I think Audi sold me a lemon More

by ANGELAGARCIA1599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
October 02, 2024

Freddy was excellent to deal with. Not happy that we couldn’t save the tire the nail was in a bad place. Oh well, I guess I have to learn not to drive where there are nails on the road More

by YLWCANARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy
October 02, 2024

Cristian provided excellent service! He was able to provide a loaner car which was very appreciated & helpful. More

by SUZETTELONGFELLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Gil
October 02, 2024

We were not prepared to buy a car. The people that helped us were so patient and supportive. They made everything work well for us. They listened to us and helped us make the best d More

by SUANNEF
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Smith, Trevor Skaggs
October 02, 2024

Excellent experience from the time I arrived until my new Q5 was delivered. David Sierra asked all the right questions to understand my needs and anticipate my questions. When I received the vehicle, Brandon More

by JA.CARNEY
Recommend Dealer
Yes
Employees Worked With
David Sierra
October 02, 2024

Lionel kept me up-to-date on the service and the repairs that I requested. Thank you! More

by JFREESE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes, Lionel Kinsel
October 01, 2024

Thank you so much for your excellent service and the immediate attention to the issues. More

by NBHOLZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager and staff
September 30, 2024

Cristian in service did a great job and I’ll definitely be back! Thanks so much! More

by IRVINGMCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian in service
September 30, 2024

The transaction was easy and smooth from start to finish. There isn't anything else I could ask for. More

by ADAM.BACA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Bohlman, Anthony Jio, Trevor Skaggs
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