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Mercedes Benz of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.7
3,912 Reviews
Call Dealership (505) 821-4000
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8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,912 reviews

April 08, 2026

Very comfortable. Good coffee. Clean bathroom.Good service . Friendly and well knowledgeable shoes good videos. More

by JCHAVEZ1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Gonzales
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Apr 08, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m thrilled to hear that you found Mercedes-Benz of Albuquerque comfortable and enjoyed our amenities, including the coffee and clean facilities. It’s great to know that we provided you with friendly and knowledgeable service. I appreciate your feedback, and we hope to see you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 08, 2026

The work was done quickly. I liked the video. They only did the work required and explained why I didn't need some things done. Thanks for cleaning the car! More

by RENATESAVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
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Apr 08, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Renate! I’m thrilled to hear that you appreciated the quick service and the informative video at Mercedes-Benz of Albuquerque. It’s great to know that we communicated clearly about the necessary work and ensured your car was cleaned. We look forward to seeing you again for your future needs! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 07, 2026

Customer drop off was easy, the team communicated and provided a post service video explanation of the work done. Rep was super helpful and replaced my key fob battery for me. Definitely recommend the se More

by KNARFALVAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Apr 07, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m thrilled to hear that your drop-off experience was smooth and that we provided clear communication along with a helpful post-service video. It’s great to know that we were able to assist you with the key fob battery as well. I appreciate your recommendation, and we look forward to serving you again at Mercedes-Benz of Albuquerque! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 06, 2026

Javier is simply great. He is responsive and did everything that he can to provide the service needed and get me back on the road with my Sprinter. More

by WAMBAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Apr 07, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your review! I’m happy to hear that Javier provided you with great service and got you back on the road with your Mercedes-Benz Sprinter. Your satisfaction means a lot to us at Mercedes Benz of Albuquerque. We look forward to seeing you again! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 06, 2026

Great service - Kayla was super helpful in getting my car diagnosed and services in short order. More

by Carolyn Madison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Anderson
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Apr 06, 2026 -

Mercedes Benz of Albuquerque responded

Glad you shared your experience with us, Carolyn! I’m happy to hear that you had a great experience with Kayla at Mercedes Benz of Albuquerque. It's our goal to provide prompt and effective service, and I appreciate your recognition of her efforts. We look forward to serving you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 03, 2026

Caleb made me feel very important in like my vehicle was her main priority.She handled my car with care and kept me informed every step's away More

by Marcellosanchez444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Apr 04, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Marcello! I’m delighted to hear that Caleb made you feel valued and took such great care of your vehicle. At Mercedes Benz of Albuquerque, we strive to keep you informed and ensure your experience is top-notch. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 02, 2026

Nile was terrific his professionalism was greatly appreciated. He was also very courteous and thoughtful. More

by VLR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Payne, Javier Montes
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Apr 03, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words! I am thrilled to hear that Nile provided you with such a positive experience at Mercedes Benz of Albuquerque. His professionalism and courtesy are truly valued. We look forward to welcoming you back for your next visit! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 02, 2026

We had a terrific experience at Mercedes Benz of Albuquerque. Excellent and professional service every time! Would highly recommend. More

by HHSNYDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Skaggs
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Apr 03, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m thrilled to hear that you had a terrific experience at Mercedes Benz of Albuquerque and found our service to be excellent and professional. Your recommendation means a lot to us. We look forward to seeing you again soon! Sincerely, Brice Hamilton Sales Manager bhamilton@mercedesabq.com

April 02, 2026

Oscar in the service department addressed every question or concern that I had immediately or within hours. Oscar was professional and knowledgeable. He was a pleasure to work with and I hope to work with More

by TARA410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar in the Service Department and Steve the shuttle driver deserve 5 stars. , Javier Montes
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Apr 02, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your fantastic review! I’m glad to hear that Oscar provided you with exceptional service and addressed your concerns promptly. It's great to know that you also enjoyed your experience with Steve and our shuttle service. We appreciate your kind words and look forward to assisting you with any future repairs or maintenance at Mercedes Benz of Albuquerque! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 01, 2026

Service was perfect! ! We were in and out of there in such a very quick time. More

by SHERRYLYNNE1663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Apr 02, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for the wonderful feedback, Sherry! I’m thrilled to hear that your service experience at Mercedes Benz of Albuquerque was perfect and efficient. We look forward to serving you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

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