Mercedes Benz of Albuquerque

The dealership provided excellent customer service throughout my visit. The staff was professional, friendly, and attentive to my needs. The facility was clean, comfortable, and welcoming, which made throughout my visit. The staff was professional, friendly, and attentive to my needs. The facility was clean, comfortable, and welcoming, which made for a very positive experience. Overall, I was extremely satisfied with the level of service and would highly recommend this dealership. Tristan also did a great job of explaining all of my services and providing me updates throughout the day. More

We are extremely happy with the service we received from Mercedes of Albuquerque. Javier was able to get us in quick, figured out what the issue was and repaired!! Thank you!! Mercedes of Albuquerque. Javier was able to get us in quick, figured out what the issue was and repaired!! Thank you!! More

Servicing of my SL550 went extremely well. Kayla Anderson is an excellent and courteous service advisor. Kayla Anderson is an excellent and courteous service advisor. More

Javier Montes has been superb to work with. He was instrumental in identifying a low idle problem (resulting in our engine going into limp mode) as a result of a second alternator installed by He was instrumental in identifying a low idle problem (resulting in our engine going into limp mode) as a result of a second alternator installed by the outfitter. He correctly identified the issue and documented it as common to a number of R.V. manufacturers. We were able to convince our manufacturer that this was a problem so they could not only fix our motorhome, but change their production line to eliminate the problem from future units. We are VERY pleased with the services we have been provided More

Kayla provided great service advisement and made the experience smooth! Her follow up and communication throughout the process was also amazing! experience smooth! Her follow up and communication throughout the process was also amazing! More

Fred is always helpful, precise, knowledgeable. And on time. No need for other charaterizatis. Regards. And on time. No need for other charaterizatis. Regards. More

As usual they all went above and beyond. Thanks for your time and energy to help me choose the best car for myself Thanks for your time and energy to help me choose the best car for myself More

Service staff is always friendly and knowledgeable! I’ve always been really impressed with every interaction. I’ve always been really impressed with every interaction. More

You couldn't ask for better service, great experience. Javier got us right in and taken care of. Thank you! Javier got us right in and taken care of. Thank you! More

Terrific experience by an amazing team led by Lionel. Thorough service without pressuring us to do more than necessary. Video recap of work completed was an unexpected bonus. We feel we are in best hands Thorough service without pressuring us to do more than necessary. Video recap of work completed was an unexpected bonus. We feel we are in best hands with Mercedes in Albuquerque. More