Back

Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,545 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

Directions

By Type

Showing 3,545 reviews

October 14, 2024

I received a good service with the recall on my car. One problem wasn’t fixed. My iPhone keeps getting disconnected from the car. More

by OINDRILLA270591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
October 12, 2024

Good customer service. Easy drop off . Friendly staff. Service quality A+. Waiting area is nice More

by JAYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Skaggs
October 11, 2024

Service department was friendly and quick to diagnose our issue. They got us back on the road quickly even without an appointment. Javier was excellent! More

by MARKREINBOLDSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier in service
October 11, 2024

Superb service and excellent attention to ge us back on the road in our RV.' Javier Montes was very helpful and gave us the best service we could have expected. Top notch service department with friendly More

by KARRCM93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes, Sprinter Service Advisor
October 10, 2024

I made an appt to bring my Audi Q7 in for an issue I was having. This is my second n Audi Q7, aned I have been using your service dept for 12 years. This is the first time I have ever ad a disappointing More

by susandimotta
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gustavo Machiado
October 10, 2024

Great professional customer service Leland always delivers above and beyond customer service Carrie can count on! More

by SAM.GARCIA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland, Trevor Skaggs
October 10, 2024

Attentive to what I was looking for in a used vehicle. Great job, Audi! Thank you More

by BUTTERFLYBUNNY67
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas DeGroot, Gustavo Machicado
October 09, 2024

Sale was rushed so they could show it on their Sept. books. The car was not ready when they sent it home with us. Problems…not detailed, windows not tinted, no way to pay for it. So I have spent all da More

by MCALLHOME
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas DeGroot,
October 09, 2024

Lost the serpentine belt on my 1993 300CE SportLine on my way to watch fireworks on Thursday, July 4th. Got it towed to Mercedes-Benz of Albuquerque and left my car keys in the night drop. Next morning, I ge More

by RAMZINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Gil-Bracamontes
October 08, 2024

Great Representatives at the service department, Kayla who assisted me with my repairs maintains stellar customer service through the whole experience. More

by TZL1661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla , Anthony Jio, Trevor Skaggs
...
41
...