
Mercedes Benz of Albuquerque
Albuquerque, NM
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Service was great everything was completed satisfactorily. however it was very difficult to reach my Service Advisor to know when my Q5 would be ready. at one point after not receiving a cal satisfactorily. however it was very difficult to reach my Service Advisor to know when my Q5 would be ready. at one point after not receiving a call back I was on hold for more than 20 minutes More
I have had great experiences with the service department here. My aged Audi needed serving but I was almost ready to buy a new car. When I realized what the car needed I decided to change direction and pu here. My aged Audi needed serving but I was almost ready to buy a new car. When I realized what the car needed I decided to change direction and purchase a new one. The service department sent me over to sales and both were very helpful. I AM WRITING ABOUT AUDI SERVICE AND SALES. More
GREAT CUSTOMER SERVICE! We were traveling with a 2025 EKKO Sprinter/ Winnebago. A Shield was damaged somewhere along the way, actually dropped out. Luckily we found it :)). We were traveling with a 2025 EKKO Sprinter/ Winnebago. A Shield was damaged somewhere along the way, actually dropped out. Luckily we found it :)). We called MCA and they got us right away and was able to repair it in a timely manner so we could get back on the road. Hope to find a Service Center up in the Portland OR area that will be that responsive. Shout out to Javier & Kayla. More
The service group was great, they made sure all my requested service needs were met and provided a great loaner car while my car was being serviced. requested service needs were met and provided a great loaner car while my car was being serviced. More
Incredible staff and services provided! I give the highest rating to the entire process of purchasing a vehicle here and the staff in both sales and service department. I give the highest rating to the entire process of purchasing a vehicle here and the staff in both sales and service department. More
On Friday 9/27th and Saturday 9/28th I received great customer service from Cristian Gil! I have to drive from Colorado for my repairs/service, so time, knowledge, and superior customer service is VERY customer service from Cristian Gil! I have to drive from Colorado for my repairs/service, so time, knowledge, and superior customer service is VERY important to me, More