Mercedes Benz of Albuquerque

I just bought a car here 2 months ago, Jason is very friendly and found a car for me very quickly! I am very satisfied, thank you very much for your professional and efficient work! friendly and found a car for me very quickly! I am very satisfied, thank you very much for your professional and efficient work! More

Porsche of Albuquerque made a diligent effort to find the cause of an intermittent problem. cause of an intermittent problem. More

Service department was great and quick. Spoke to a sales woman (Cassandra) who showed me some of the new cars. I will consider buying from the dealer in the future when that time comes Spoke to a sales woman (Cassandra) who showed me some of the new cars. I will consider buying from the dealer in the future when that time comes More

Wonderful experience with Service Department—Javier and the Service team did a great job getting us on the road again as we were traveling!! Outstanding service and work!! the Service team did a great job getting us on the road again as we were traveling!! Outstanding service and work!! More

Service was fast, but I had to schedule my appointment out 3-4 weeks to get a rental car. out 3-4 weeks to get a rental car. More

Nile did a great job. Got the check up done plus a recall !!! That saved me a second trip.!!! Got the check up done plus a recall !!! That saved me a second trip.!!! More

Nile in the service department provided me with excellent service recently while helping me with an emission inspection and price quotes for new tires. Great job. His patience and willingness to take that e service recently while helping me with an emission inspection and price quotes for new tires. Great job. His patience and willingness to take that extra step was very much appreciated. More

I recently had the pleasure of working with Christian at Mercedes-Benz of Albuquerque for my car service, and I couldn’t be more satisfied. Christian was professional, knowledgeable, and extremely helpful t Mercedes-Benz of Albuquerque for my car service, and I couldn’t be more satisfied. Christian was professional, knowledgeable, and extremely helpful throughout the entire process. He took the time to thoroughly explain the service my car needed and kept me updated with progress along the way. His friendly and approachable demeanor made the experience smooth and stress-free. I truly appreciated his attention to detail and commitment to ensuring everything was handled perfectly. I highly recommend Christian for anyone needing top-notch service! More

My review is for Porsche, not Mercedes Benz. Great service department, I trust Nile and he is always professional. Great service department, I trust Nile and he is always professional. More

We were traveling. Friday afternoon and engine light comes on our motorhome. Called this dealership. They took us right in and put it on the computer. It was a sens Friday afternoon and engine light comes on our motorhome. Called this dealership. They took us right in and put it on the computer. It was a sensor. Since it was Friday late they could not order the part until Monday. On Tuesday we called the person who gave us his card. He did not answer. We left a message. He did not get back to us. 3 more calls to the dealership unanswered so we decided to taxi to the dealership. Our contact left for Utah to a mandatory Mercedes training. Ok. He could have told us that on Friday. He left all his customers with a secretary. She looked us up and sure enough the part was in2 hours ago. She sent the part right o we but the techs were out to lunch. So we waited. In their showroom lounge. She came out an hour later and told us the techs said it would be 5:00 before they would have it done. The part said it would take 2 hours. So we waited more. Finally at 3:00 they said it was done and brought it out. So we left and got back on the road to our vacation 4 days later. I we finally got to our campsite only to find that the hood was not even closed properly. But the engine light is off so we are thankful for that and the fact that they did get us back on the road. We just did not like the fact that we lost communication with them for 4 days. I’m not sure the techs would have even hit the part if we had not went to the dealership ourselves, which prompted them to get the part to the techs. I would go there again if we had to but make sure you keep tabs on them. More