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Mercedes Benz of Albuquerque

Albuquerque, NM

4.7
3,912 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,912 reviews

March 29, 2025

Staff was professional and welcomed me graciously. My car was ready when promised. Great staff!! More

by RMARRA0507
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland , Javier Montes
March 28, 2025

Very good experience and very good customer service. Eric Diaz and Brandon was very helpful More

by JKUNTHARA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon N. Mese, Eric Diaz, Trevor Skaggs
March 28, 2025

Customer service was good. After it was relayed that it was washed as part of their complementary package, my vehicle was not washed. It was kept for two weeks for a minor repa More

by Rey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
numerous employees
March 28, 2025

Excellent service treated very well at this dealership helped me get back to Canada thank you More

by BRIANPRIESTAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
March 27, 2025

Very nice people and was treated very respectful. I was very pleased with the service I received. More

by ARANODIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
March 26, 2025

I dropped my vehicle off yesterday morning at the Audi Service Department and my expectations were exceeded. Gilbert saws a huge help in getting my vehicle in, with a check engine light on, and Fred and M More

by AWILLIS0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert, Fred, Michael
March 25, 2025

They promised my vehicle would be done after almost a week and when I called to ask them about it being done they still had not even received the part to fix the issue. So it took another two days becaus More

by davidsedillo30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
March 24, 2025

Excellent service department! Always friendly and take very good care of your vehicle. They provide shuttle service to take you anywhere you want to go while waiting and they h More

by NANCAMPMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel Kinsel ***** Service Advisor
March 24, 2025

Excellent! Very good ans timely. Good job. Much appreciated. Hope all turns out very good More

by TKGRUN1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Javier Montes
March 24, 2025

Fred was good. But otherwise was a total waste of my time and I haven’t been able to drive my car since I took it in. More

by ANGIEH1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred EChavez
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