Mercedes Benz of Albuquerque

I have exclusively owned Mercedes vehicles for 32 years. My experience with Mercedes Benz of Albuquerque was the best. Every person we encountered was helpful,.well trained, professional and knowledgeable. My experience with Mercedes Benz of Albuquerque was the best. Every person we encountered was helpful,.well trained, professional and knowledgeable. It was a pleasure working with them. More

I stopped in because my RV had a Check Engine light come on. Javier got me in right away. The problem was a sensor had been triggered. He reset the sensor and sent us on our way with NO CHARGE! on. Javier got me in right away. The problem was a sensor had been triggered. He reset the sensor and sent us on our way with NO CHARGE! More

Javier went above and beyond in providing exceptional service for my vehicle. From the moment I brought it in, he ensured that the entire repair process was handled with a high level of professionalism a service for my vehicle. From the moment I brought it in, he ensured that the entire repair process was handled with a high level of professionalism and efficiency. He took the time to explain each step of the repair, detailing what needed to be done and why it was important. His extensive knowledge and expertise were evident as he addressed all my questions and concerns with patience and clarity.  Throughout the process, Javier made it a priority to keep me updated, providing timely progress reports and making sure I felt comfortable every step of the way. The level of care he showed transformed what could have been a stressful experience into a smooth and enjoyable one. Overall, my experience was outstanding, and I look forward to returning to him for any future service needs, knowing I will receive the same high quality of care. Thanks, Eric More

Transparent, easy to work with. Went as advertised for this warranty work. Word word, and word Went as advertised for this warranty work. Word word, and word More

The service department really tries to correct manufacturing issues. It is a tedious process but the make sure it’s done right. manufacturing issues. It is a tedious process but the make sure it’s done right. More

Fred is great to work with during service and repair appointments. He communicates what is needed, costs and timing. appointments. He communicates what is needed, costs and timing. More

Great experience and salespeople Jesus was awesome. He was very knowledgeable and worked with us to get the best deal. He was very knowledgeable and worked with us to get the best deal. More

Great service. Clear communication. Video review of the problem and completed service was very useful. Clear communication. Video review of the problem and completed service was very useful. More

Shuttle was serviced and everything seemed good on it! Javier Montes is a great service advisor as well. Glad to be able to work with him. Communication and friendliness are a must, and Javier delivere Javier Montes is a great service advisor as well. Glad to be able to work with him. Communication and friendliness are a must, and Javier delivered! More

Niles is absolutely fantastic. He is pleasant, friendly, professional and gives that extra touch of care and kindness. Niles is such a positive asset and Porsche is lucky to have He is pleasant, friendly, professional and gives that extra touch of care and kindness. Niles is such a positive asset and Porsche is lucky to have such a great guy . More