Mercedes Benz of Albuquerque

Staff was professional and welcomed me graciously. My car was ready when promised. Great staff!! My car was ready when promised. Great staff!! More

Very good experience and very good customer service. Eric Diaz and Brandon was very helpful Eric Diaz and Brandon was very helpful More

Customer service was good. After it was relayed that it was washed as part of their complementary package, my vehicle was not washed. It was kept for two weeks for a minor repa After it was relayed that it was washed as part of their complementary package, my vehicle was not washed. It was kept for two weeks for a minor repair, and I was sent a video via text message of my vehicle that was not my vehicle during the service and inspection. More

Excellent service treated very well at this dealership helped me get back to Canada thank you helped me get back to Canada thank you More

Very nice people and was treated very respectful. I was very pleased with the service I received. I was very pleased with the service I received. More

I dropped my vehicle off yesterday morning at the Audi Service Department and my expectations were exceeded. Gilbert saws a huge help in getting my vehicle in, with a check engine light on, and Fred and M Service Department and my expectations were exceeded. Gilbert saws a huge help in getting my vehicle in, with a check engine light on, and Fred and Michael were awesome! The video inspection they send is above and beyond what I expected and gives me peace of mind knowing that they were thorough in their inspection. Thanks so much Audi Service! More

They promised my vehicle would be done after almost a week and when I called to ask them about it being done they still had not even received the part to fix the issue. So it took another two days becaus week and when I called to ask them about it being done they still had not even received the part to fix the issue. So it took another two days because they didn’t order the part. I had to speak to the manager to get the part ordered. And no phone call from the service advisor about the part not being ordered and no apology. More

Excellent service department! Always friendly and take very good care of your vehicle. They provide shuttle service to take you anywhere you want to go while waiting and they h Always friendly and take very good care of your vehicle. They provide shuttle service to take you anywhere you want to go while waiting and they have loaner cars if you book in advance. Will only take my car to them! More

Excellent! Very good ans timely. Good job. Much appreciated. Hope all turns out very good Very good ans timely. Good job. Much appreciated. Hope all turns out very good More

Fred was good. But otherwise was a total waste of my time and I haven’t been able to drive my car since I took it in. But otherwise was a total waste of my time and I haven’t been able to drive my car since I took it in. More